"We are professional grade" (Who are the we in this comment ? Mr.Smith and Mrs.Smith)
"Professional My A_ _," (you said it not me)
*just a little sarcasm
You will serve yourself well by selecting a Ford Expedition or a Dodge Durango for your family. Chevrolet has been selling trucks and SUVs with what I believe are defective engines. (Noone asked what you believe...They asked what you know)
*as you, sometimes I like to offer my opinion
I made the mistake of purchasing one of their experiments and am now suffering the consequences. After hearing the cold start engine noise I took the truck into the dealer. (Good for you)
*no, not good
The first few times they said that it was normal and that they had received a "do not repair order" from GM. (you must go there alot)
*every three months for an oil change
I don't know if I'm misunderstanding that, but if you issue a "do not repair order" then that means that their is something to repair (no that means ITS NOT AN ISSUE and send the hypocondreact back home)
*When I have to sit there and listen to that clacking noise every time I start the truck. Where there's excessive noise such as this, I can only assume that it is being caused by metal hitting metal, that means to me that there is going to be excessive wear and premature failure of the components leading to excessive oil consumtion, compression loss, ect.
The noise continued to grow in intensity and length, so I took the truck in again and this time made an issue of having them check it out. I left the truck with the dealer overnight so that they could hear the noise themselves. This time instead of saying again that it was normal, they said that they had spoken with the GM tech advisers and now claim that it is "carbon buildup on the pistons" I asked if they would fix this problem and they said that there was nothing that they could do. I only have 5700 miles on this vehicle and have had this noise since new,
(Should have asked for another one before you ran it into the ground...)
*this one doesn't make sense, I ran nothing into the ground
as I have continually told the dealer. The idea that this is "carbon buildup on the pistons" is a joke, that is unless the truck was delivered to the dealer with the carbon preinstalled.
(must have been a cruel joke just for you)
*again, sarcasm
I called the "Chevrolet Customer Assistance Center" and they also were well trained, they said the same line, Carbon Deposits. She admitted this has been going on since 1999 until now, that they have redesigned the engines to correct this while still insisting that it is not a problem.
(see its not a problem your over reacting)
*no, I just want the engine fixed
I feel that Chevrolet knowingly sold me a defective truck
(yep they pin point all the Smiths out)
*you left out the Jones
and in my opinion that is fraud, If you think these engines aren't defective just go out and see what the resale value is.
(Sounds like this is slander)
*this is my opinion based on what I was told by the "Chevrolet Customer Assistance Center" the agent acting on Chevrolet's behalf admitted to me that "this has been going on since 1999 until now, and that they have redesigned the engines to correct this". If Chevrolt wanted to be up front about this they should have told me before I bought the truck and then I could have decided if I still wanted to buy it or not.
In the end they refused to fix the problem and offered me a 3 year extension (only covering the engine) to my warranty, I asked what the hell good that would do me, if they say that it's not a problem now are they all of a sudden going to say it's a problem in three years and fix it (keep in mind that they have doubled the acceptable oil consumption rate to cover this ).
(ok Mr fix it what is the acceptable oil consumption?)
*I'm not a mechanic but I did stay at a Holiday Inn Express last night. What I do know is that the oil consumtion rate was increased to allow for this problem. I don't have access to the service tech bulletins put out by Chevrolet to allow me to quote you the figures but I'm sure you can get someone on this NG to post them for you.
Chevrolet has conducted an experiment with these engines and we, the consumers are the guineapigs.
(I see the mental side affects it has caused)
*Thanks for your concern, I find that discussing this problem is very therapeutic.
I will never buy a GM product again. Ford, Dodge, Japanese products, anything is better than dealing with a company that is eager to take your money and then doesn't care about your problems with their mistakes.
(Maybe he should read other news groups. They all have one or two of him in there)
*Isn't pathetic how people have the nerve to complain when they think that they have been done wrong.
Thanks (NO PROB) this Newsgroup for giving me a forum to state my problem with Chevrolet and GM. (im Sorry what was your problem?)
*Chevrolet sold me a truck with a defective engine which they refuse to repair.
Steve C (Believes Scrib is a very cheerfull and informative.....But should really only eat beans when visiting the endlaws...
*also, thanks for helping me keep this issue alive