JC Whitney clear bait and switch tactic

I bought some headers from JC Whitney website and they were completely wrong from what they advertised on the site. And even on the box it shows a the
right set of headers but when I opened the box the headers that I pulled out were some gross completely wrong set of headers that was nothing like what I expected or ordered. But you take a look for yourself here is a link to the website that shows the headers that I ordered. http://www.jcwhitney.com/productnoitem.jhtml?CATID3573&BQ=jcw2
And here is a picture of what I got from them. http://community.webshots.com/scripts/editPhotos.fcgi?action=viewall&albumIDx363631
Maybe it is flowtechs fault but I think that it is jc whitneys' responsibility to back what they sell. I have already emailed them explaining my problem lets see what happens when they respond. I will keep you updated.
David
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This is also a 30 yr old story. A friend ordered a head gasket for his Citron. It came neatly folded several times in a small box. He sent it back. The second one received was also folded!
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x363631
Over the past 40 years, I have ordered things from JCW many times and probably half of the orders were screwed up in one way or another. But I have never had a problem with them making it right. I don't think they are dishonest, just inept. These days I only order from them when I'm not in a big hurry to get the parts and the price is low enough to make the possible hassle worthwhile.
Dave
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I bought some headers from JC Whitney website and they were completely wrong from what they advertised on the site. And even on the box it shows a the right set of headers but when I opened the box the headers that I pulledout were some gross completely different set that were nothing like what I expected or ordered. But you take a look for yourself here is a link tothe website that shows the headers that I ordered. http://www.jcwhitney.com/productnoitem.jhtml?CATID3573&BQ=jcw2
And here is a picture of what I got from them. http://community.webshots.com/user/hortond
Maybe it is flowtechs fault but I think that it is jc whitneys' responsibility to back what they sell. I have already emailed them explaining my problem lets see what happens when they respond. I will keep you updated.
David
Sorry here is an updated link. http://community.webshots.com/user/hortond
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2003 20:48:01 GMT:

They've never screwed up any of my orders, but I'm not very impressed with the quality of their stuff. About a year ago I placed my first - and last - JC Whitney order, for a whole bunch of stuff all at once. The 20-gallon gas tank I ordered to replace the old 12-gallon one on my S10 was rather thin compared to the original, the $240 worth of wheel flares were made of cheap thin plastic and it's impossible to make them fit seamlessly so they look nice, the "custom made" dash cover doesn't quite fit my dashboard, etc. At their prices I damn well expect decent quality, not this cheap junk.
A warning about those larger gas tanks, JC Whitney says "Install using existing sending unit and hardware". This didn't sound right so I measured things when the tank arrived and sure enough my existing sending unit's fuel intake and level-sensor were both 4" off the bottom of the tank! In other words if you use a 12 gallon sending unit on a 20-gallon tank, you can only use 12 gallons worth of that tank. If you want to get full use of the tank, you have to get a 20-gallon sending unit (IIRC it cost me about $120 from the dealer). I sent JC Whitney an email but never heard back and they're still making the same misleading claim. I wonder how many thosands of people have had to go through the hassle of tearing their gas tank out a second time to put in the right sending unit at great additional expense?
While I'm on a rant, last fall I had to replace my headliner. Couldn't find the 3M headliner adhesive anywhere in town and didn't want to wait on mail-order so I risked that "Heads Up" headliner adhesive that Pep Boys sells. As always I followed the instructions to the letter. It held up fine through the winter, then the adhesive started letting go as soon as the summer heat arrived. Now I've got a mess to contend with - it won't do any good to spray good adhesive over the crappy stuff because the crappy stuff will still let go underneath the good stuff. So now if I can't figure out a way to remove that Heads Up junk without dissoving the styrofoam headliner board, I'm going to have to buy a whole new headliner board from the dealer. At a wild guess that'll probably run me around $250 and the hassle of having to tear the whole thing out again, all because an $11 can of adhesive didn't work as advertised.
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On Tue, 24 Jun 2003 23:18:38 -0600, ME And My Mustang NG wrote:

Sounds like no one here is pleased with JC Whitney. Can anyone recommend a decent vendor?
Warren Post Santa Rosa de Copn, Honduras http://srcopan.vze.com /
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