advice on a4 prob not starting

My daughter's '98 A4 trans went out and the dealer replaced with used trans for $3900 and 1 year warrenty.

Next day, car wouldn't turn over/start in Park. Finally she discovered it would start in Neutral. Sometimes it works in Park, sometimes it doesn't.

Audi dealer Shop #1 says it is the transmission range switch, has nothing to do with the transmission repair, and will cost another $800.

We consulted with an independant Euro car Shop #2 that says it's a neutral safety switch which is bolted TO the transmission and is therefore definately related to the transmission replacement. They said take it back to shop #1.

I'm interested in advice as whether it should be covered by the warrenty and if so, how I negotiate that with Shop #1. Screaming and saying I'm never buying another Audi from you didn't work ( :-), it wasn't quite that bad). Is there a process to work disputes with Audi?

We were seriously interested in Q7 and now concerned by this kind of customer service.

(ps they phone quoted us $400 to fix the cruise control which also didn't work after the trans. After we refused and went to get the car back, they said they fixed it as a courtesy, but charged us $48 diagnostic that they would refund towards the repair 'when we brought it back').

Reply to
lsh
Loading thread data ...

Shop #1 = rogues.

get your trading standards involved.

Reply to
Lez Pawl

MotorsForum website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.