Lousy Experience at Dealer

J, So do tell - the name of the Dealership was........... Cheers! Steve Sears

commission.

wow that sounds like a serious fraud lawsuit waiting to happen!!!

I bet we never hear from him again. But if I were a betting man, I might suspect a dealer between North Haven and Meriden.

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| > After confronting the Service manager with the car and unchanged plugs he | > gave me a refund! I'll be keeping far away from that dealership! | >

| > Hopefully you are all aware that service writers are usually on | commission. | >

| |

Consider yourself lucky you are not in the UK. I took the local Audi service manager out in my one-year old A4 when a fault could not be diagnosed and after demonstrating the fault he started shouting at me. His attitiude was so bad I wanted to stop the car, get out and walk away. BTW I'm 6 foot and ~17 stone so walking away was to avoid kicking the little weasel up and down the ******* road.

Note that I had not even said anything other than 'there is the fault', so it's not like I was being abusive. In the UK it's much more a case of 'when you've bought it then it is your problem', even when something is new; dealers will claim black is white to avoid fixing anything.

Strange. My dealer in the UK can't be more helpful even writing to me to check if I have any problems needing attention before the warranty runs out.

Which dealer are you using ?

Richard

I would have kept driving far far away and then gone a bit further, far away from a phone, pray for rain and then dumped the bastard out in the ditch.

Auto dealerships are part of the Axles of Evil.

How about siitting out front of the dealer, collecting names for a class action suit.

You could have kept the bill and then have the dealer charged. That would get you on his shit list, not like you would care and make a few others happy.

The funny thing is that I thought of exactly that at the time.

"Axles of Evil" ... :-)

For legal reasons, plus in case I have to use them again for any warranty issues, I would really rather not say.

I'm pleased to read about your (and other posters) favourable experiences with other Audi dealers though; I might try my next nearest dealer for servicing, even though it's much more out of the way and much longer to get to, and for sourcing a replacement if I stick with Audi.

However, my wife, how loves Fords, is now giving me the hard stares / raised eyebrows routine whenever I mention Audi; on saying the word 'Audi' I calculate her stare could now melt through 100 feet (vertical) of permafrost per hour, in a 10' radius.

I bought my Audi A4TDi Quattro from Highland Audi in Inverness two years ago.

They are the nicest car dealer I have ever dealt with, straight, honest, helpful and I drove away feeling really pleased. I recommend then to anyone buying an Audi.

In contrast my previous car was a BMW bought from John Clark in Aberdeen. Worse car dealer I have ever been to, fancy showroom but just interested in your money and how much they can screw out of you. A most unpleasant experience going there.

Oldun

Don't let her see the ads for the new Ford 500 then. I saw one where they are comparing it to a $64K Euro AWD sedan. A6? Gimme a break.