Hello
Whilst I was really looking forward to being an Audi owner, the "Vorsprung Durch Technik" expectation was never fulfilled and I now find myself in the position of contacting the heads of Audi and the dealer (with whom the contract of sale is with) to reject the vehicle - copy of letter below.
The vehicle is approx 2.5 years old and has done 50,000 miles. I have owned from new. From what I understand my "rejection" is pretty exceptional, but do you think legally I have any chance of success? Whilst a full refund would be fantastic, I am realistic and don't really expect as I've had benefit from the vehicle (although not 100% what I was expecting). What kind of compensation do you think is realistic or should I expect Audi/the dealer to just refer to the warranty that has covered the cost of fixing these problems?
Thanks for your thoughts! MC
"Dear Sirs
After great deliberation and due diligence, I purchased an A4 Cabriolet
2=2E4 Sport Multitronic because of Audi's claim for quality, technical perfection and safety. Unfortunately after spending in excess of =A329,000 my A4 Cabriolet experience has not been as described.With lost confidence in the car's reliability and safety, plus a catalogue of continuing problems (some of which took more than 6 months for Audi to acknowledge), I must now claim my rights under the Sale of Goods Act 1979.
Owning an A4 Cabriolet that is not of `satisfactory quality' or `fit for purpose' has been a terrible and extremely stressful experience and I now request refund compensation within 7 days.
A4 Cabriolet 2.4 Sport Multitronic Chassis Number: removed Registration: removed
- Steering Column Replaced
- Power Steering Reservoir Replaced
- Multitronic Gearbox Replaced
- Storage Hood Replaced
- Leaking Door Seal Repaired
- Air Conditioning Faulty
- Acoustic Parking System "Blind Spot" Faulty
- Airbag Wiring Replaced
- Automatic Hood Frame Fixings Replaced
- Peeling Audi Badge Replaced
- Windscreen Frame Faulty
- Ignition Coil Replaced
My telephone number is included and your prompt response in this matter is appreciated.
Yours Sincerely"