Reset procedure for Service indicator on TT

I had my 2000 TT serviced and the dealer was unable to reset the service indicator on the instrument cluster. They said that the whole cluster needs
to be replaced, but I'm dubious because it's a new dealership and they didn't seem quite sure of the procedure. Everything else on the cluster works just fine.
Here is the procedure that they tried: 1. put key in ignition; do not turn on 2. press and hold right button on instrument cluster 3. turn key to on position; do not start 4. release right button, press and hold left button for about 8 seconds
I tried this repeatedly but was unsuccessful. Does anyone know if this is in fact the correct procedure?
Thanks- Ross
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Audi 2000 TT Quattro 36,000 miles


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Have a look in your owners manual - there is usually something in there.
I.
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should be part of the service, while doing this they reset the service interval, do they have a computer? are they a authorised Audi dealer? even back street specialists should have the VAG COM software,
Steve.
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