I've narrowed my new car choice to BMW 535i vs. Lexus (ES or GS 350).
The thing I keep hearing about Lexus that is hard to ignore is that they are reliable as can be. I drive pretty hard and don't like taking my car to the shop.
That said, the way I like to drive, I just know that I will want the BMW as soon as I test drive it. So my main questions are:
- Does anybody know how the service department is at Westchester BMW? This is the closest dealer and I'd prefer not to go further. I have read many negative comments about service at this dealer. I would like to know that when the car does need service, I can get an appointment quickly, and that I can always get a loaner car.
- Is the BMW service plan as good as it sounds? Does it really cover
*everything* including routine service, brake pads, and breakdowns?- I do tend to drive hard, with a lot of city miles, stop and go traffic, etc. Are BMWs driven hard more prone to breakdowns?
I've owned Honda Accords for the last 10 years and they just don't break. I would suspect the same is true for Lexus.
Am I being too paranoid about the BMW? Or do I just have to accept the fact that I'll have to make more trips to the dealer?