BMW Warrenty and Arbitration

Gents
Most manufacture in the US have some form of Arbitration according to Better Business Bureau. BMW does not subscribe to BBB arbitration process in
most states. so if you disagree with a non warranty claim your only recourse is to hire an attorney and an expert witness. usually the cost to do this far exceeds the repair cost so you are basically at the mercies of BMW. something to think about next time your in the dealership about to spend 40k+ on that new car from BMW.
an informed consumer makes a better choice, if you think I am not correct check BBB web site or ask your dealer what if question.
Arbitration is an informal process. A hearing is held at which the consumer and manufacturer's representative present their views of a dispute to a neutral third party, the arbitrator, who will decide how the dispute will be resolved. What are the legal ramifications of the arbitrator's decision? In BBB AUTO LINE, once the arbitrator renders a decision, the consumer has the option to accept or reject the decision. If the consumer accepts the decision, the manufacturer is legally bound to abide by the decision. By accepting the decision, the consumer gives up the right to sue the manufacturer in court on any claim that was resolved at the arbitration hearing, unless the manufacturer fails to perform according to the arbitrator's decision, or unless otherwise provided by state or federal law. If the consumer rejects the decision, the manufacturer is not obligated to perform any part of the decision. In that case, the consumer may pursue other legal remedies under state or federal law, and the Better Business Bureau's involvement in the case ends.
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Weatherford BMW in BERKELEY CA refused to fix a leaky heater core on my 98 323IS, It was still under the pre-owned warranty. They said that if the drip tube didn't drip that BMW wouldn't re-emburse them for the labor. said if i was willing to cop to the $800 or so if it turned out to be not bmw's problem. I believed this to be a pinhole leak in the heater core. Symptom was strong smell of coolant coming out of the Air Cond heater. also drank a quart of coolant a week
While I could be wrong about the diagnoses. They failed to diagnose it as well.
If I am correct its not normal for a car to "drink" a quart of coolant a week.

Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload
Glen wrote:

No they don't; and there is no requirement for them to do so.
So why don't you tell us what you're really whining about. You posted this same marginally understandable drivel a month ago. As a BBB Senior Arbitrator, I want to know ... -- C.R. Krieger (It's spelled 'Warranty')
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

in
recourse
consumer
be
the
the
federal
Add pictures here
<% if( /^image/.test(type) ){ %>
<% } %>
<%-name%>
Add image file
Upload

Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here. All logos and trade names are the property of their respective owners.