Has anyone encountered any problems with their sunroof on their 300C sunroof? I recently did and here is the story.
My wife and I bought our 300C last April(2004). Approximately 6 months later I noticed that occasionally the sunroof would not close properly. I would press the auto close button and it wuld reach a certain point and then open back up. On some occasions I could hiyt the button again and it would close properly while other times I would have to hold the button for a manual close. I reported this to our dealer service department and they could find no problem. 6-8 weeks ago it got to be more of a problem. I reported it to the service dept. again and they said it was out of alignment and probably was from the factory. they reportedly re-aligned it and went on my merry way.
Within 3 days of that sevice visit my wife told me that she could here wind blowing thruogh the sunroof while driving down the highway. I took the car back to the service dept. that morning.
By the end of the day they told me that they would have to order parts in for the sunroof but thay had gotten it to close and seal and we could have our car back. but we could not open the sunroof.
It took a week and a half for the parts to come in(somebody dropped the ball at the dealership). I took the car in and they have had it ever since. that has been two weeks.
The dealership told me they sent the car to an outside shop that is an expert in sunroofs and they are having trouble with the repair. They told me that this is the first sunroof problem they have seen for the
300C. They say it is like no other sunroof and therefore I am the guinee pig for the repair.Finally after two weeks that called and said that the repair shop had all the parts in(they had to make 3 seperate orders for parts) and had them assenbled on a bench and it was working great but when they installed it in the car that it went haywire and was out of commission again. At this point thay said that they were going to get in touch with Chrysler to get help. uh duh I would have done that after one week.
Comments ? ? ?
Questions ? ? ?
Any ideas ? ? ?
no I am not happy with the dealrship and may never take my car back for service
yes we took proper care of the car, i.e. routine service and maint.
all I want is my car back the way it should be.