2002 Grand Cherokee air vent control issue

I have 2002 GC and I am curently have a problem with my air vent control. Currently, all air (AC or heat) comes through the defrost vents on the dash. None of the other locations work.

Has anyone had similar problems. I called a dealer and they said that they have seen this problem before and it will require a lot of labor (labor = $$$) because the piece they need to replace is behind the dash. I was hoping that the issue is not mechanical but simply replacing the control behind the knob (maybe the connections are shot??)

I am thinking of replacing if possible the switch and then go down the road of replacing the valve or whatever that channels the airflow if that does not work

Thanks in advance Steve

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steve.mash
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philthy

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