Glenn - thanks for confirming this for me. I called back to th
dealership and spoke with the service manager after posting thi question and got the same story about the failure needing to be linke to an emissions test failure to be covered and was referred to sectio
5.2 of the warranty manual for justification of this claim. I tried t explain to him that's not how the federal regulation or the warrant manual reads and asked for the general manager of the dealership and wa told he was unavailable. The service manager then quipped that even i it were covered I was still responsible for a sizeable bill for th diagnostic work to track the problem to the PCM. Interestingly enough, already had a diagnostic test run by a local service center before goin to the dealer and they were able to tell me within an hour that the PC was the problem, but they were unable to fix the problem so I had i towed to the dealership (I didn't inquire as to why I just took the gu at his word that he couldn't do the repair). I told the dealership whe I dropped off the van what the previous service center has said, bu they still ran their own diagnostic tests anyway. I guess my next cal will be to Chrysler's customer service departmen
-- sonnyg
----------------------------------------------------------------------- sonnyg9's Profile:
formatting link
this thread:
formatting link