Hi,
I have a 96 Town & Country with one door lock that has failed (stuck) and another on the way. I looked back through our receipts and a total of seven door lock actuators have already been replaced, 5 under warranty. What is the deal with the part? Is it designed to fail prematurely or is something causing them to fail in all 4 doors?
The dealer is unwilling to help - they act like the fact that the last one was replaced over a year ago is some monument to reliability. Is there someone I can contact at Chrysler to see if they can help resolve the problem?
Also, does anyone know if this is easy to replace? If so, any help on how to get the door panels off w/o destroying everything would be appreciated.
Thanks,
Mark