Bad convertible top replacement job

Ok, I bit the bullet, and spent $1194.62 on a new convertible top and back window for my 1991 LeBaron. I 'interviewed' the installer for almost 45 minutes a week before they did the job. I wanted the job done right. I was 'assured' that I would get the best top and the best installation.

So, I must say that the replacement top (EZ ON brand) is much better quality than the old top. The back window seems to be bonded to the fabric better than the orignal, and the header seems to be much more sturdy. The top is cut such that I have a little more overhang on the sides above the glass, and I like that very much.

Now, this is all I can say good about the job.

When I went to pick up the car, I noticed that the fabric near the rear quarter window was 'wrinked' to a point where I could see inside the car. I was SHOCKED! I went in and talked with the shop owner (installer was gone). He waved me off, saying that in a few days that would smooth out. Well, a few days went by, and it did smooth out 50%, but to me it still does not look right.

Then I put the top down for the first time tonight, and about 10 twisted staples flew out everywhere????!!! One of them seems to have scratched the top's fabric; it is not bad, but it's there.

Anyhow, I also noticed that the wrinkled area seems to be PINCHED badly when the top went back up. Web searching I found this info:

No Warranty for cuts and holes in top caused by abrasion or pinching of top by

1987-95 LeBaron top frames. Chrysler issued technical bulletin 23-23-89/P-3754 (and others) describing problems and the repair procedures which dealers need to perform. Robbins cannot be held responsible for any damage to our products by top frames, body components

So, on Monday it is back to the fast talking Upolestry shop, and I bet they won't fix a thing. I just can't seem to get anything done right nowadays. Maybe I call the Credit Card company for help?

Anyhow, anyone know of the above mentioned TSB? Any copies I could at least review?

Thanks for listening guys!

Bill

88 Lancer Shelby 91 LeBaron Convertible 01 Chevy Impala LS
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Billccm
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Sounds like you're having a lot of trouble!

You can get full TSB's for your vehicle by buying a 1-year on-line subscription to

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This will also give you access to information right out of the FSM, but you will have access to the TSB's for your vehicle.

Bill Putney (to reply by e-mail, replace the last letter of the alphabet in my address with "x")

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Bill Putney

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