Chrysler's latest scam

In the last few weeks, I've noticed Chrysler ads on TV, where the voiceover states "If you're dissatisfied with your new Chrysler, SIMPLY return it to the dealer within 30 days".

While the graphic is "To participate in the 30 day return program, the following criteria must be met: must use a dealer participating in the Employee Pricing Plus program, musst be a retail purchase, leases do not qualify, must be financed through Chrysler Financial, purchase cannot involve a trade-in of another vehicle, vehicle must not have any non-Mopar parts/accessories installed. Customer responsibilites if vehicle is returned: Payment of title, tax, and doc fees, payment of a restocking fee of 5% of MSRP, plus $.50 per mile driven, must return the vehicle to the selling dealer in good, undamaged and like new condition within 30 days of delivery, only one return of a vehicle is allowed per customer. Program expires July 31. 2006. "

So, you can simply return the car to the dealer (if it's a retail purchase, not a lease, and you haven't put on any parts which aren't Mopar) by paying

5% of the MSRP (on a $30k car, that's only $1500) pay the tax (which in California would be close to 8%, or $2400), pay the license (about $600-900 in California) and 50c per mile driven (if you've driven 900 miles in 3 1/2 weeks, that would be $450). Plus the $50 or so doc fee.

Thus, if you didn't like your car, it would cost you

$1500 restocking fee $2400 tax $ 600 (at least) registration $ 450 mileage driven $ 50 document fee ~~~~~~~~~ $ 5000. total

And remember, there can't have been a trade in, and you had to finance the car through Chrysler Financial.

Is this a good deal or what? Maybe it IS worth it.....To the dealer.

Reply to
mack
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Not to mention the state. They're racking up! Unlike the dealer, the state doesn't have anything to lose in the deal. It's actually a pretty good deal except for the tax implications.

Reply to
Joe

They gotta make all that money back that the 2.7 V-6 cost them....POS..

Reply to
corning_d3

Um - wouldn't you get a refund on the tax? Isin't that how it normally works when you return something?

As for the registration, wouldn't you end up with a new set of plates (good for what - a year?) that you could use on another car?

Reply to
MoPar Man

MoPar Man wrote in news: snipped-for-privacy@Man.com:

I'm wondering how this works...in New York, you don't get your title for six weeks from date you pick up your car (plus/minus a few days...it's pretty consistent). How do you transfer title back to dealer with no title?!?

Reply to
Nobody

MoPar Man wrote in news: snipped-for-privacy@Man.com:

With regard to the tax, in New York, you only get that back if you win a lemon law case. You don't get it back if the manufacturer agrees to back through some arbitration process (such as BBB Auto Line). The state gets to keep their piece...

Reply to
Nobody

I would not call it a scam since everything is in writing I would consider it alternate sales revenue.

Coasty

Reply to
Coasty

The car would then have to be sold as a used car after that, or (?)

Reply to
frenchy

Or a lease car..

Reply to
corning_d3

Doesn't surpise me. I can't see where they would be willing to take the car back, and absorb all the costs from the failed sale. My friend sold a car back based on the outcome of an arbitration settlement. He had to pay .50 per mile, and got no refund for the license fees.

That is why the *fine print* is just that. If it is a radio ad, the annoucer will quickly spew out all the exclusions and limitations during the last few seconds of the advertisment.

-KM

Reply to
kmatheson

~~~~~~~~~~~~~~~~~~~~~ The fine print in the TV ad lasts for less than 3 seconds on screen, and if you can read it, you're Evelyn Wood's star pupil in rapid reading. As for the flyer from the Chrysler dealer, the print is so small that it's half the size of phone book print, and even printed on a contrasting background, so you REALLY have to want to read it. But the upshot is that you can't "SIMPLY return the car to the dealer". I can imagine anyone trying to return the car will turn the greatest shade of purple when they find out that they're on the hook for all the charges....least of which is the 5% of the MSRP of the car (not even of the actual selling price but of the MSRP!)

Reply to
mack

~~~~~~~~~~~~~~~~~~ Sure, it's in writing, and so are the reams of boilerplate in most contracts, which nobody reads either. When you deal with someone where thousands of dollars are transferred in exchange for an article of merchandise, there is (or at least should be) and element of trust between the parties. In this case, it's almost fraudulent, I think, unless the saleperson brings up the conditions under which the offer is made, and after bringing each of the conditions to the table, asks the customer to initial EACH of the conditions examined. Do you think any of this would ever be done in a showroom's sales office? Not unless there really is an easter bunny and a tooth fairy and ......

Reply to
mack

This campaign really needs to be tipped to a consumer-oriented state's Attorney General who will decide if it is merely misleading advertising, or worse.

Reply to
News

Yeah, but by the time the guvmint's law enforcers "spring into action" the ad campaign is ancient history. I'd love to see it happen though. I think it goes way beyong "misleading" and it borders on outright fraud. If you bought a $30K Chrysler with the understanding that you could pitch it back at the dealer if you didn't like it within 30 days (as implied by the ad) and found that you'd have to kick in FIVE THOUSAND BUCKS to assuage your dissatisfaction, I could see some folks going postal over it. You could drive a rental for a couple of days for likely less than $100, to see whether the car was for you, which would be 2 percent of what your misadventure would cost if you bought the damn thing!

Reply to
mack

And if you don't read all that fine print and boilerplate, you're a fool and you have nothing to complain about.

Reply to
Matt Ion

I would call it a big embarrassing scam. Another way to turn off customers.

Reply to
Art

I still say it's a pretty decent deal if it wasn't for the taxes.

Reply to
Joe

Paying $1500 for trying a vehicle that you are supposed to be able to "simply return to the dealer" is not a "pretty decent deal".

Reply to
NowItsWhatever

When you buy a TV, refrigerator, chair, etc, and return it, you get everything refunded - including the tax. Why would this deal be any different?

Why do you say that the gov't keeps the tax if you buy a car and then return it?

Even if you have to pay the cost to register and plate the car, the plate is still yours after you return the car, and you'd be able to put it on another car (the one you buy and end up keeping).

Reply to
MoPar Man

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