Well its Friday 6PM. Just went to pick up the van from the Chrysler repair shop. The service advisor at 3 PM gauranteed to me the van would be ready and running by 5. He said they found faulty sensors in the fuel line which was causing the problem.
Well I head over there to pick it up. First thing I notice is that I don't see it parked out in the parking lot. So I go in to the front desk where you pay for repairs. The lady looks for the invoice, but can't find it. She goes to the service centre, and comes back telling me the service advisor wants to talk to me.
Immediately I feel a thud in my gut. I go talk to the service advisor. expecting the worse. He tells me the mechanic wants to keep the van over the weekend? That there is a wiring problem they've discovered!? Even though they've already changed parts to the cost of 250 dollars to me? ( I saw the partial invoice)
Even worse, they didn't even bother calling me to tell me they wanted to keep the van for the weekend? In fact when I got there the garage was closed, but luckily the service advisor was still there. If he had left, I would have shown up, not got my van, and nobody there would have known what the hell was going on. And on it goes.
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