I have an 11 month old C4, with 700 genuine miles on the clock. On
starting up, the 'service due' warning has suddenly decided to tell me I am
50 miles overdue for a service, with the SERVICE warning illuminated and the
spanner icon showing. I know the handbook tells me how to reset the service
indicator to 'zero' (i.e 20,000 to the service) but is it possible, either
DIY or at dealer to reset it to show 13000 miles to the next service.
Thanks in advance for your thoughts.
SEVEN HUNDRED MILES in nearly a year? Why in the name of god would you
buy a new car to do that few miles?
Yes. Take it to a dealer, they'll service it, and reset the indicator.
Why would you want to reset the service indicator WITHOUT servicing it? I
know you don't actually drive the car, preferring to look at it, but
surely the warranty means _something_ to you? Else why would you pour so
much money down the drain by buying a brand new car?
Oops - typo! Should have read 7000 (which should have been obvious from the
reference to 13000 later in the post).
Question is - can they reset it to what it should be, or must it be reset to
start counting again from zero?
Since you didn't mention whether it was a petrol (20k interval) or diesel
(12.5k interval), no, it wasn't.
There's usually a time element to the service interval, too. Eleven
months on the road is very likely to be a year since the PDI, so for an
"x,000 miles or 12 months" interval, it'd be right. CitUK's website only
gives the mileage, but I'd be very surprised if there's not a time factor.
So would I; oils etc decay over time even if not used at all, and filters
clog and jets get gummed and corrosion builds up and rubber perishes. I
don't think I've ever seen a manufacturer's service log book that doesn't
say 'x miles or y months' for the scheduled service intervals. But recent
cars tend to have quite high mileage figures for each maximum time
interval, and the time intervals tend to be years rather than months now.
Like Elizabeth I's legendary bathing schedule - every year, whether I need
it or not.
I had the same problem. Mine was about 2 months before its 2 year service
and the service indicator suddenly went to zero. I continued to run the car
up to the 2 year service interval. My local Citroen dealer told me that as
long as the mileage was not more than 20,000 or 2 years then it was not a
problem. (just annoying) I don't think they can set it to a specific mileage
for you, but I guess it doesn't hurt to ask.
It's not worth spending approx £200 on a service not required until 20,000
miles or 2 years, but when you DO take it in then check to be sure the
indicator is working correctly. I had to go back the next day as mine was
showing -50 miles (as though it was overdue again) and the spanner was
displayed. The mechanic said "ah we have a little fix for that, give me 10
mins", about 20mins later I got the car back. :-)
all the best
There is a known problem with the service indicator, which causes just the
problem you describe. It can be cured with a software update by a Citroen
agent. See the forum on C4Owners.org.uk for details.
I also have a 1.6 petrol C4 (no service indicator problem though - touch
Because your waranty will be invalidated
Because there may be something about to break
Because there maybe something wrong with the service due circuit
Because I might be the unlucky sod who buys your car second-hand only to
discover that the big end goes after a couple of months because you
didn't look after the car.
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