The gradual deteriation of a sphere is down to molecular diffusion (Grahams Law)
This diffusion takes place place as the nitrogen gas migrates through the molecular structure of the rubber diaphraghm. Much the same as a helium balloon going down, not because it's got a hole in it, just because they do!!
When you buy a helium balloon for the kids, you expect it to float up rapid, the next day or two we expect it to be on the floor, but still with no holes in it. If you had purchased a foil type balloon, this would stay up for much longer, the reason being that the molecular structure of foil is closer than rubber.
All spheres go down, we cannot avoid it, it's the way things are.
Typically on the Citroen the spheres reach about half the pressure within 3 years, if you have them recharged at this point there will be no damage to the diaphragm and they will last for another 3 years or so.
If you leave it untill the suspension is solid, the diaphragm will hit the top and at this point irreversable damage occurs, therefore your sphere is scrap metal.
The shelf life of a sphere is years and years, as when not being used the gas has to migrate not only through the rubber diaphragm, but also through the steel wall of the sphere, this takes a lot longer as the molocular structure of steel is a lot better.
When the diffusion takes place (ongoing from day one) the gas does go into the LHM system, but this is so gradual it will work it's way out to the reservoir and you wont even notice it.
I am suprised however that you managed to get a warranty claim to stick!! Most warranty companys will only pay out on sudden failure, not normal wear and tear. Lucky you !!!
Sorry its a bit long winded, but I am not to good at explaining technical bits.
Regards. Slim