Bodywork repairs following accident - paint match

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Probably (2) to be honest.

However, surely I'm entitled to have my car back with paintwork that matches regardless of betterment? I dont care how they achieve it I just want the car back as it was before.

Because surely now rather than betterment, I'm left with a car worth less. Why should I be the one to lose out? Especially when the accident was blatantly not my fault.

" snipped-for-privacy@gmail.com" gurgled happily, sounding much like they were saying:

YET again - they need to mix the paint to match the car, not the code.

I'm presuming that, in the time this thread's been going, you've actually taken it back to them and complained about the paint match? What was their response?

" snipped-for-privacy@gmail.com" wrote in message news: snipped-for-privacy@q12g2000yqj.googlegroups.com...

: However, surely I'm entitled to have my car back with : paintwork that matches regardless of betterment? I : dont care how they achieve it I just want the car back : as it was before.

It's not always possible to match old paintwork, sorry.

: Because surely now rather than betterment, I'm left with : a car worth less. Why should I be the one to lose out? : Especially when the accident was blatantly not my fault.

But poor original paintwork is not their fault either, put it this way, had the paintwork been 'showroom' then the colour would match, if you restored the rest or your car except for that which has been repaired the colour would match.

YET again - If it is possible to do so....

"Jerry" gurgled happily, sounding much like they were saying:

Of course it is.

"Jerry" gurgled happily, sounding much like they were saying:

It's not always possible for an idle, incompetent git to match it first time, sure. But that's a different kettle of fish.

What do you mean by "showroom"? Do you mean polished up and chip/scratch free? If so, then that says nothing about the colour.

: > YET again - If it is possible to do so.... : : Of course it is.

In your opinion, do remind us how many years you have been in the vehicle refinishing trade....

I've come in on this very late and, after reading two pages of the thread, nobody had mentioned the obvious other aspect: diminution of value. Basic question is whether the market value of the Mini with a mis-mathed paint job is less than the market value before the acident. If it is, other party's insurer would owe for the difference. (That's assuming there was no negligence on the part of the shop.)

Why is it that you feel the need to defend the incompetent? The OP is entitled the get his vehicle back in the same condition as it was before the claim, how can succeeding in matching the paint be betterment? Before you ask, the answer is: rather longer than you have been the floor sweeper and general dog's body at the cowboy outfit that attempted to teach you all that you failed to learn about insurance and customer service.

: > : >

: > YET again - If it is possible to do so.... : : Why is it that you feel the need to defend the incompetent?

If you bothered to read what I'm saying, and more importantly, understand what I'm saying you would see that I'm not, I have never defended an incompetent colour match [1], what I am defending is the cold facts-of-life against rather ignorant opinion as expressed by people like you.

is the miss-match colour wrong or is the old paintwork the problem, if the former then you

As usual you insist on being totally clue resistant. If the old paint was in good condition there should not have been a problem for a competent paint shop to match it, if they felt that there was a likelihood that they might not achieve this, they would have a duty of care to advise the OP that they might not be able to match the paint.

I have just had some paintwork completed on my 47 year old classic, the paint matches perfectly, it should be hardly rocket science for a competent sprayer to achieve the same on a very much newer vehicle, unless of course his name is Jerry the clueless with his aerosol can.

The garage has no such duty to notify the OP , the OP wasnt the client the insurance company was

The paint on your old vehicle is likely to be a solid colour , solid colours are far easier to blend in than metallic paints .

It is a well known issue with metallics ,5 sprayers could use the same mix within the same sprayshop and from the same gun all would achieve a slightly different 'shadeing' .

No two sprayers spray exactly the same

Fair enough if you want to nit pick, if the garage had any doubts about being able to match the paint they should have informed their client so that their client could advise their client.

In which case the only solution would be a complete respray for the slightest damage to any metallic car, if that were the case there would be so many issues that manufactures would have dropped metallic paint years ago. If your statement is true why is it that insurers do not load premiums for cars with metallic paint? they certainly never hesitate to do so in the case of anything else that increases their underwriting costs. It might not be always easy to get it right which is why a competent paint-shop would employ the one out of the 5 who can achieve a match.

Competent workmen find solutions, the others and their apologists come up with excuses.

"Richard H Huelin" wrote in message news: snipped-for-privacy@powerusenet.com...

: : > oh and do remind us how many years : > you have been in the bodyshop side of the motor trade, or any : > part of the trade for that matter... : : Please note that I anticipated your standard question that you wheel out : every time you try dazzling us with your record as a back street bodger, : the answer remains the same Before you ask, the answer is: : rather longer than you have been the floor sweeper and general dog's

Not everyone is like you Richard, most people are not like you, they progress beyond the tea-urchin and crap-shovelling phase...

: body at the cowboy outfit that attempted to teach you all that you

Not everyone is like you Richard, most do not work in corwboy outfits under railway arches. If I told you who some of the client base I've worked for you would understand that the finish expected was in excess of that expected by Rolls-Royce - but I can't as these passed contracts are still covered by NDC agreements, unfortunately.

: failed to learn about insurance and customer service. :

In which case you are either a liar or you have a memory issue as you singularly do not understand about "Betterment" nor the fact that one can't always match old paint.

^^^^^^^^^^^^^ And conveniently...

With such wit you should be on the stage.

It must have been difficult turning out such work under those conditions. I can understand why people wanted you to keep things secret, if I could not afford to use a competent tradesman and had to resort to using a bodger boy like yourself, I have little doubt that I would be reluctant to broadcast the fact, but doubt that I would go as far as insisting on an NDC agreement.

I have most likely forgotten more about insurance, assurance, betterment and underwriting etc. than you will ever know. The basis of all insurance is "Utmost Good Faith", given that you support cowboy traders I suspect that is totally alien to you.

Garage you mean. Told me that they couldnt do any more because insurance had only paid them to paint the back.

Of course it is. If someone came to buy it now they would see the obvious respray on the back.

So they haven't even tried to do it properly by the sound of it!

I have been working in the trade for nearly forty years and admit some colours where difficult to match, perhaps I've been very lucky but in all that time I/we have always managed to match an existing colour, the vehicle would not be allowed out the paint shop unless the colour matched properly.

All the garages I have been involved with over the years have never blamed the insurance companies for not paying to spray alternative panels in order to obtain the colour match.

I can understand the need for betterment in extenuating circumstances but the paint job should (irrespective of who is paying) never leave the paint shop in a non matching colour, I know variables can effect colour matching etc, but even if this mini had been resprayed before it would normally be an easy match because only one colour variant is involved providing the original shade had been used.

Blaming an insurance company for not been able to match what appears to be an easy colour is still a cop-out for the sprayer.

I have asked a few acquaintances who are still in the body shop trade and they all agree that it is their responsibility to provide a suitable match to the existing colour. Even taking into consideration unknown variables, the colour should still be matchable to a reasonable standard before leaving the body shop. This will sometimes mean having to spray extra panels to achieve the colour match or miss-match if you want to split hairs.

The end result is a series of panels that have a satisfactory matching finish.

I fail to see why this garage can't, Oh yes I can, they can't be arsed.

You can alter the original shade, reflection and tint before or during spraying, you can even dull the finish to make it look older or polish old to make it look newer, It could just be that this garage does not possess the skills necessary to even attempt a match a colour other than to open a tin of paint and spray it on.

Stephen.