Dear XXX
Thank you for your recent enquiry regarding Classic Car Rescue.
We were sorry to read that you were unhappy with aspects of Episode 1 of this new series. The programme's premise is to illustrate how Bernie Fineman and Marco Pacione cope with restoration jobs with a "tight deadline and an even tighter budget" while also giving some background into why each selected model is held in the high regard that it is. It is not intended to, and does not claim to, demonstrate the detailed effort and finance that can go into the high end restoration of classic cars.
We appreciate that the programme's approach will not be to the taste of all classic car restoration enthusiasts. There will always be a dissonance of views about the content, style and format of our programmes but please remember that programmes that you do not like may be appreciated by other viewers and vice versa.
Nevertheless, this does not diminish the validity of your opinions and we are grateful to you for taking the time to make us aware of your concerns. Your comments have been logged in our Viewer Enquiries Report. This is circulated throughout the company and seen by all relevant personnel.
Thank you for your interest in Channel 5.
Yours sincerely
XXX VIEWER ADVISOR