Called an independent called "The Oil Stop." Asked how much to change oil in
a Dodge with a Cummins. Guy asks me if it is a car or truck? Truck. 2 wheel
drive or 4 wheel drive? 4 wheel drive. Quotes me $39.95. I asked him how
much oil it holds and he says, "Is it a Diesel?" At that point I felt sorry
for the boss as this guy IS their first impression maker.... Any way, he
never did come up with a price. Guess I'll stick with the Dodge dealer. By
the way, not yesterday, but normally they wash the truck for free.
I had mt y oil changed at a quick lub place once, when they bought the truck
out and the receipt, I noticed they added 5 quarts of oil according to the
receipt. I got the manager and ask him he wanted me to sue them. He said
no, I showed him the receipt and he fired the tech doing the work. Pulled
the truck back in and flushed it, put in 14 quarts, a new filter, and
replaced the fuel filter.
No cost to me....
You gotta watch them bastards.
---Scud Coordinates 32.61204 North 96.92989 West---
lol, done that too! Every time I go to pick up my truck the girl at the
counter says she can't print it out because the service adviser has not
closed it out. So now they have to page the adviser for the next 1/2
hour and then I go wandering around to find him. Now once its closed
out the clerk calls the line to have it brought up...but, it has to go
through their car wash first. They can't wash it until service releases
it ya know! There goes another 1/2 hour wait.
Yep... 3 gallons of oil, plus a filter - you're looking at about $45 in
materials, if bought over the counter. $22 in labor isn't an unreasonable
labor charge - but the 2.5 hour wait thing needs to be improved.
I understand shops (even dealers) getting backlogged once in a while, but if
I have an appointment I expect to be served relatively close to the
appointment time. There is no excuse for making a customer wait 2-1/2 hours
beyond his appointment time for an oil change.
There's no excuse paying more than the cost of the materials for an
oil change. Also, you shouldn't complain since you're not the one
doing the oil change. Every time I want to be without my vehicle for
hours, if not days, I take it to the dealer.
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.