I just had a problem with my Fiat Marea Weekend 2.5D the seals went in the
clutch slave cylinder.The dealer needed the chassis number to identify the
correct replacement which I gave them, they then supplied me with the wrong
part for my car.
Has anybody else had a similar problem?
So far I have waited 3 days for the dealer to sort this out they are not
very good with the Customer relations when they have finally sorted it I
will give all their details so all Fiat owners will be able to avoid this
Garage and use the next main dealer.
Fiat dealers almost invariably get the wrong part, even if given a photocopy
of the vehicle registration document showing engine number, chassis
number, date of registration etc. Mine spent over a week getting a part,
the wrong one, only to find they had the correct one in the bin behind
the counter. Vehicle off road for more than a week.
Fiat vehicles have a Recambe (parts reference number - quote this when
ordering parts - they say) that's a joke - fine in theory - fatally flawed
as far as i know the parts number is very rarely used for locating correct
parts since its all done by chassis number on computers and even then
sometimes the software picks out the wrong part.
ive worked in a dealership parts department and i think its one of the
hardest jobs in the garage.
I've had a fuel pipe for my Marea on order for months now (Used to be a
Fiat garage, but went the non approved route).
A new 'real' Fiat garage has just opened nearer to me, and still waiting
over 3 weeks at the moment. Had to wait over 3 months last year for a
Seems like Fiat spare parts are few and far between (for my car at least !)
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