Last time I got an alignment it was at the Pep Boys on 197 near Laurel, MD.
The firs time I brought it in, I specifically mentioned that I had recently replace the tie rod ends and that the sterring wheel was off and needed to be straightened. All they did was align the wheels as per their alignment rack, when I got the car back the steering wheel was still off centered. When I questioned the supervisor, he brought out the "mechanic", who was a stupid Mexican who only knows how to use the alignment machine, but appeareantly knows nothing about how to do an actual alignment, even after I specifically told him how to fix the problem. The manager on duty told me to take it up with the manager who works during the day. When I took it back during the week on the day and spoke to the manager, they agreed wit me that the steering wheel should be centered as part of an alignment and their regular day mechanic was able to fix the problem correctly, whic they did do as warranty work, so I didn't have to pay them again, etc. It was a pin to bring my car in twice, etc but at least I got it done right the second time.