My wife put a deposit down to order an Escape Hybrid back in July.
The dealer was apparently out of allocations and sat on her request
and lied and pushed her off for a couple of months before we finally
took our deposit back. Even calls to Ford Customer Service did little
to solve the problem that the Escape Hybrids are far outselling
supply. Ford obviously doesn't have the integrity to slap the hands
of dishonest dealers.
We'd like to try again for a 2008 Hybrid: can anyone provide tips for
finding a dealer who actually has allocations and ensure we don't get
pissed on again?
They've got an advertisement for them all the time on TV now, so I
assume they are available, at least in some parts of the country. I
stopped being a tech about two years ago so I am now out of the loop
as far as keeping up with the latest.
I remember at that time that every dealer who sold them had to send a
tech to school to be able to fix them.
I think the big question is how far are you willing to travel to get
one? If you are willing to travel and pay sticker price (or above) you
should have no problem getting one.
They were advertising them all summer when they were almost completely
unavailable. MSRP is the status quo given how quickly they get off
Along with starting this thread, I searched for one myself. The Ford
website was no help, but using Autotrader I found one within 100mi
that is not yet sold and is equipped the way we want. It seems the
dealers are getting a few now and then but availability is very spotty
and nobody seems to know when/what they'll have.
Check this link.
Put in your zip code and click "Search Dealer lot."
It takes a while and you have to check each dealer individually but you
will see all Escapes that each place may have and the MSRP. Then all
you have to do is click "get an internet price" and you can see what
kind of deal they will send you. Some will, some won't. I got lucky I
guess. I knew what I wanted and knew what I was willing to pay. It
made it that easy and I'd do it again.
We used the ford.com site to search for Escape Hybrids in stock near us.
They were easy to find.
I then started getting quotes over e-mail. Most tried to call me or
blew me off and tried to get me to come in.
Finally, one guy just sent his quote for the one in stock. I compared
it to listed "invoice" costs (not MSRP) and asked another dealer friend
that told me to buy it because she couldn't even trade for one or sell
one on her lot that cheap.
If you know what you are willing to pay you might find a dealer who will
quote you out the door with no BS. We went down and signed the
paperwork and drove home. It was great.
We love our Hybrid. We get 30 mpg overall. If we drive a lot of city
it gets a tad better. 34 mpg takes a really light touch on the gas
pedal. I can't imagine getting that, but 30 is pretty consistent.
Now I don't sell cars, but how is it dishonest for a dealer to sell
something for more than retail if its a hot seller?
You sure as hell wouldn't complain about getting it for $50
over invoice would you?
Not dishonest at all. The consumer is free to go to another dealer and
get the same car for less, if he can. Or he is free to keep his old car
and not spend any money. Or he is free to go and buy another model car,
at the same dealer or another dealer.
It is the law of supply and demand. When the demand goes up, and there
is not enough supply, the price goes up. Just like the price of gasoline
went up when the demand was relatively high over the summer.
It may not be dishonest, but it can be unethical. Every time there's a
hurricane in our area, whether it looks like it's going to hit us or not,
the price of gas, water, milk, etc. all go up. The closer the storm gets,
the higher the price. Because of the anti-gouging laws, I guess there's a
limit on how much the retailers can raise their prices before it changes
from unethical to illegal.
I have nothing against a retailer making a buck. I just don't want him
buying that summer home in the Hamptons on my purchase alone!
It wasn't about price. It was about promising to order our new vehicle
from the factory and then not submitting the order to Ford for months.
Apparently each dealer has a number of allocations to place orders, and
the demand is greater than the available allocations. Instead of being
honest about the fact that your order wouldn't go in for weeks/months,
some dealers are taking the orders anyway and promising "any day now",
or "these things take time" or "it's in process, we're waiting on the
factory". A call to Ford revealed that there was no such order in their
system. A pressing call to the dealer revealed the order was still
sitting on a desk, 3 months after they claimed to have submitted the
order. THAT's the problem.
The Ford website was no help in my search. No dealerships within their
maximum search radius had any. Using Autotrader, I found 3 available
within 150mi radius, and we're hopefully locked in to get one that is
90mi away. No way I would have found that using the Ford site.
Thanks for the input everyone. Not sure why we're buying from the
company that screwed us over once, but we'll see.
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