As the owner of a 2000 Windstar SEL with 44K on it, I just received the news from a young girl named Jennifer at my dealer that I have a major transmission problem. We bought the car last March and of course I didn't buy the extended warranty because I thought I was getting such a reliable automobile. Besides, it only had 31,000 miles on it. What could possibly go wrong? We have maintained it dutifully since then, done everything we were supposed to do. But still, the "low intermediate sun gear" according to the lovely Jennifer is probably shot. Words like rebuilt and remanufactured and numbers like 2700-2900 dollars for the work were used. Do I have a right to be angry? Or should I just quit whining and pay the bill? Are these things supposed to happen? Or is this a major problem for Ford? Can I write a letter to the manager of the dealership or is that just a waste of time? I'm very pissed and don't plan on buying another Ford again! Thanks for letting me ramble...... Matt
- posted
20 years ago