Hello all...
I have a 2003 Lincoln LS with 24K miles that I've brought to the dealership this week for transmission problems. The same problems that I've brought it in for in the past to the same dealership. Now I'm being told I need a new transmission. However, the car is 4 days outside of the warranty period. Ford is offering to pay for half of the repair ($3000 total). Some is better than none. But they say that's all they will do. I've been on the phone with Ford twice now about the problem pleading with them to pay for the entire thing. They say it's non-negotiable and they are done and that I should refer all correspondence to the service manager of the dealership.
I plan on doing that.. but does anyone else agree that Ford should be responsible for the entire amount? Any ideas of what to say or do?
Thanks, Fred