I am sure that people who have been to the other chains have the same
complaint. Personally, I would never take my transmission to a chain. They
have a history of fixing all transmission problems by rebuilding the
transmissions, regardless of the problem, if the costumer has credit cards.
If you had to take the car to the dealer, I would complain to Mr.
Transmssion's headquarters. I would send a copy of the complaint to your
state's attorney's general office. And don't forget, you can sue in court.
I tried the BBB and the Mr. Transmission headquarters to no avail. While the
franchise that did the work offered to pay $795 it was no where enough for
what I put out of the pocket. I am lawyer hunting and there is no doubt that
it is time to go to court. The way that the main office handled my complaint
is the reason for the website. I'm going to use my freedom of speech on the
net to tell the average citizen what they can be in store for.
Your point about chains is well taken. I will use a dealer for all major
repairs from now on. Though it may cost a bit more intially it is the best
way to go.
You dont have to do that... There are a number of independents who do a
good job at a reasonable price.
Not that you should AVOID dealers, but there are bad apples in any
barrel... can you think of some in YOUR line of work?
Instead look at a service like "Angie's List", where the only way to be
mentioned positively is to provide excellent service.
As to the BBB... they have grown into a quasi-governmental org... and
look at the source of their funding. No offense, but that's just one
step off from supporting your advertisers.
Sure,it costs you money... but how much is worthwhile to get that kind of
good scoop on good service.. and how much do you stand to lose if you
make a bad decision?
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