Just a general question. Say if I get this bill for say $350. And I
only can pay $100 of it. And can't pay the rest right away. Do you
know how payment would be handled by many garages? Do I not get the
car back until I pay? Some sort of payment plan, etc.
I don't wanna ask because I don't want them to know I don't have any
money right now.
Yes, it was a warranty claim (see rest of thread). I wasn't expecting
to have to pay much. Then the warranty company hit me with "you have
to pay to have them prove it was a covered part by doing an engine
teardown". Plus the car is really far away, it died 180 miles from
home. So it could take me a while to get there to even get the thing
anyway. I have no control over this.
If there's one thing I've learned, the auto industry from the dealer,
repair shop and any warranty companies are out to cheat you.
Ahhhh. I remember this thread now. Sorry - I didn't make the connection at
first. It is my opinion that the independent warranty companies are a rip
off, but the entire industry is really not as bad as your experience has
lead you to believe.
As for your car - yeah, you are obligated to the bill. You should be - you
did authorize the work. I'm of the mind that you should not commission a
garage to work on your car if you don't have the money to cover the repairs.
These guys are in business and have to eat too. Whether they will work with
you at all is wholly up to them, but my guess is they will not simply let
you take your car on the promise to pay. If it were a garage you did
business with and they knew you it might be an option, but they really have
no basis upon which to trust a person they don't know. So... in answer to
your question, the norm is to pay the bill and then get your car. There is
a legal device known as a Mechanic's Lien which exists precisely for this
type of scenario. Be prepared that if you cannot pay, they will slap one on
your car. Also expect to pay storage fees every day while your car sits
there. $30 per day is not unusual.
They can hold until I pay for it. It just might take one or two months
to do that depending on what the bill is. I'm not saying I demand I
get the car back when it's done. Not every young person can carry
around $500 at all times. If it was going to be $100-150 like I was
lead to believe, it wouldn't be a problem. The warranty company
screwed me over. The garage can never tell me anything. They just get
upset when I ask simple questions like "ok, what actually did brake".
I call them once or twice a week to check on it and he gets upset.
It's not I'm an ass about it, I appologize for bothering them. It's
like I'm the first person to even try to keep tabs on what's happening
with my car with him. Two weeks of this was them thinking they should
wait for the warranty company to call. Since then I realized I needed
to call more often. It's first thing on the paperwork they sent to all
of us that the first thing they're supposed to do is call the warranty
It's not like they're still not getting most of the money from the
warranty company. Even if I have to pay anything, it's not for the
cost of the parts. I pay the diagnostic cost (which everyone tells me
is crap if it's covered and they don't pay that cost in the end) and
$10/hour for labor (which is what the difference in what the warranty
covers and what the garage covers says they charge) They seem to
believe that garage is trying to screw them. Wait, they think that of
every garage. The adjuster told me himself.
I'm just tired of it, I act way too nice all the time and the warranty
company got me on that.
No, I read it. The only thing it said is and I quote "A proper
diagnosis of the vehicle must be performed on the vehicle". Their and
my interpretation of that may be different. Hence why they were sued
for misleading people about the warranty. Then it goes on to say that
the garage much supply an estimate if a covered part failed, vehicle
must be ready for inspection if they want an inspection.
Mike Hunter wrote:
That's what I assumed. This is my first repair, so basically they're
selfish about it unless they want to play favorites.
That's obvious, it was part of the next question.
No, the shop is very far away. They know the situation I was in and
met me that day that's it. They sound about dumb as stumps though.
Took them three weeks just to look at the vehicle because they can't
follow simple directions the warranty sent to them.
That's something I would have to discuss with them. They know how far
away I live. I've seen the garage, there's not exactly space issues.
I hope to keep those costs down or nonexistent. I've already been
screwed twice on this matter. All I know is I wanted my car repaired
and suddenly I have to pay to cover the warranty company's ass. It
could take me a month or two to pay for the whole thing depending on
what I have to pay. They're already getting reported to the attourney
general when this is done.
Selfish? They are in business. Do you work for the promise that someday
you'll get paid, but right now the employer can't afford to pay you and does
not know when they might be able to?
Not so dumb that they didn't know how to fix your car though.
You might have a decent chance at getting the garage to agree to no storage
fees. That's totally dependent upon your relationship with them. They do
have the legal right to charge you so just be careful not to create
animosity between the garage and yourself. It's a safe bet that if you do
they won't be really likely to work with you.
That's understandable, but just remember when you talk to the garage that
this is really not their problem, it's yours. They performed the work and
they have every right to expect immediate payment. Any issues with the
warranty company are strictly between you and the warranty company.
That must have been some job. You didn't fill out at W4 form, or any other
forms when you hired on to prove your hired status? What would one have to
That one is easy. He can sue you simply because you can sue anyone for
anything, but his chance of ever seeing you in court is about nil. I hope
you didn't fall for this line from him. This guy would not be able to find
an attorney to take his case to court - assuming it is as you say.
In this day and age it is quite uncommon to come to an arrangement that does
not include some form of surity.
I'm seeing something here - a contract is a contract and is not subject to
your interpretation of value.
Well - be careful. The garage did their job. That is good customer
service. I don't think you'd find it easy to convince many people that they
did you wrong by not extending any financial considerations to you after the
work was authorized and performed. It's really not in their best interest
too bend too much on your behalf. I know it sounds somewhat harsh, but the
reality is that it's your problem and not theirs. It comes back to them
having performed the service and being entitled to fair compensation. You'd
be hard pressed to find that "reasonable man" that is often referred to, who
would agree that in the name of good business, this garage should wait on
their compensation. Just encouraging you to set your expectations properly.
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