Allegiance, fear of change and the sizable investments these dealers have in
GM products factor into their pledge to support a company that continues to
sell vehicles to one of every four people who buy cars or trucks in this
country. Even as Toyota and Honda steadily gain market share, more customers
buy from GM than from any other single manufacturer.
As you note, GM's market share is rapidly declining and they will soon
be passed by Toyota on the world scene. Soon Toyota will be number 1
due to better planning and better engineering *and* better customer
relations-GM really sucks there. Many, many bitter *former* customers
of GM are, at long last, getting their revenge on GM.
Because of GM's weakened competitive state, "dealers can put as much or
as little attention as they want on GM's products and that scares the
daylights out of GM," which might explain why the automaker has begun
listening more intently to its dealers and granting them more access to
GM's top brass, Spinella said.
Wherever you look things are getting scary - the dealers - the unions -
the customers - the retirees - the finance
GM's CEO was on MSNBC Squawk Box this morning, bragging about
how their good planning was turning things around, as evidenced by
first quarter results.
'Turning things around', Waggoner, means making a car that the engine
holds together, that the air conditions system holds up, that the electrical
system doesn't go into meltdown, and that the tranny doesn't leave you
You bought SAAB, and turned it into a POS, too.
Keeps them from being imports. Now, SAABs are built on some GM platforms,
etc. One of them is a recase Isuzu.
Some of the original SAABs, and Volvos too for that matter, were pretty darn
good cars. Some recent reports now drop them to below average reliability,
I assume because of their Americanization.
That seems strange since both SAAB and Volvo sell far more vehicles, as part
of GM an Ford, than they ever did on their own. Somebody must think they
are good vehicles or they would not be buying so many of them.
SAAB never did have a very good marketing effort here in the USA.
A few people recognized them for the quality that they were, but they
were not attractive to the mainstream.
Volvo was a different story. They had a high profile as workhorse,
and very safe cars...which was true.
GM and Ford are working on the marketing aspect, I guess. So while they
may sell more cars, P.T.Barnum's universal rate theory on the paying public
is still in FULL FORCE.
There you go, Mike, trying to yank my chain again;>)
They (Motor Trend, among others) say that the Camry is still the best
selling passenger sedan in the USA. If that is the case, it is because the
marketing and reputation have led the sheeple to believe it. (Heck, it
might even be true..who knows?)
If Toyota has screwed up by cheaping the quality of the product, as by
the recent revisions in the tranny, people will continue to buy for a long
time due to perceived product image.
Barnum was an expert at marketing. He didn't mind deception as long
as it brought in the customers. Some of his concepts are powerful
examples of how the buying public thinks (or fails to reason).
I truly wish that GM would get its act together and make cars of the
quality and durability that they are capable of producing. I have no doubt
that they can make cars of excellent body integrity, strong and long lasting
engines, and dependable subsystems.
- Proposing that GM has had a long history of extended production runs of
recognized 'mistakes' - such as engines, transmission, bodies, alternators,
that give unenviable performance and durability -
why do YOU think that GM has done this, or allow it to go so long
The ISO quality standards call for a continuous improvement of products and
processes as well as constant examination and improvement of the quality
program. GM has arguably not seriously implemented a quality plan of this
The vehicles in the show room today are the only vehicles GM sells today.
They are not selling what they sold ten or even five years ago. Those
vehicles are as good or better than what any other manufacture has in their
show rooms.. The fact is what GM is selling today can be driven home for far
less than most imports that have the same equipment and are of similar size.
In the world of marketing GM will sell more of what they have to offer at
their price than any other, period. If you think the price of what you can
drive home, for what you can get in product, does not influence the number
of vehicles you will sell and what you sold five years ago was the defining
factor of what people will buy today, you have not watched Hyundai and Kia
steal buyers by the thousands from Toyota and Honda in the US over the past
Pricing is certainly an issue.
But the question was, why did GM fail to address long runs of parts and
systems of known faulty quality?
They knowingly let this plenum issue rock on for close to 10 years without
improving the breed. And it really didn't take a lot to 'fix' that
And as you well know, this is not the only instance of this sort of thing.
If problems like this had been engineering problems only, GM has the
engineering skills to fix and stop them.
If it is an attitude problem, then it needs to be addressed while
can still be saved.
If it is that GM intentionally leaves a few Easter eggs for the dealership
garages, it is quite another thing.
Wow. New level of utter nonsense, Mike.
The first Japanese cars sold in this country were only imported a handful of
years before they were redesigned into EXCELLENT small cars, for their time.
The Datsun 510 and Toyota Corona come to mind. The former a BMW 1600 on the
cheap and the latter a mini-version of a U.S. sedan. I remember when these
cars first came out and they were the best small cars available in this
country. Detroit totally ignored them until a gas crisis hit and then they
came out with garbage like the Vega, Pinto, Gremlin, and Chevette.
The Korean brands were, if anything, even quicker studies. Seems like
everybody learns fast except certain complacent domestics.
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