I had my car in for repair at an independent shop. Shop say there was an exhaust restriction.... which is a problem known by GM and suggested that I bring the car to my dealer for service under the TSB.
GM TSB 05551 NHTSA 10017076
In a nutshell, Monte Carlo's, Impalas and Regals build in 2001 -
2002 had a cat which was prone to early failure. The NHTSA made GM extend the cat warranty to 10 years / 120,000 miles.Called my local Chevy dealer... the service dept never heard of the TSB and are acting like they don't want to see my car for warranty service even though I purchased it from them.
Looked like the local dealer will not be very cooperative about this issue.
Should I call GM customer service directly and have them speak to the dealer ??? What's the best way to protect myself from a dealer who doesnt want to perform warranty work and who will probably discover all sorts of wrong things with my car. Basically my dealer is not honest nor ethical...
Is there a good GM customer relations number who can put pressure on the dealer to ensure that this matter is attended to properly??
Thanks in advance for your suggestions and recommendations !!
Peter