Neighbors Car Buying Experience.

My neighbor across the street got a 2003 GMC Yukon XL 4X4, with a cloth bucket seat interior a few days ago. O % and a $3500 rebate.

It was one that was sitting on the lot at a Pontiac / GMC dealer about 2 miles from where we live. They test drove a couple different ones that were in stock and really liked the Yukon..

Just to compare the GMC vs Chevy they also went down the road 2 blocks to Chevy to look at the Suburbans they had.

Three different Suburbans had malfunctioned as they looked at them. The first one the salesman was very eager to show my neighbor & his wife the power fold in mirrors that are heated, dimmable and have turnsignal arrows built into the glass.....My neiighbor wasn't interested in them.

The first fold in of both mirrors, it jammed folded in and wouldn't unfold. Lot of laughing and telling the salesman " See this is why I don't want that option ".

The second Suburban they looked at all the digital readouts were shown in Spanish. The salesman couldn't get it off of Spanish. He read the manual, pushed all kinds of buttons but it wouldn't change As they drove the vehicle it kept repeating Door Adjar ! Only in Spanish.

All the doors, lift gate & back window were firmly closed. My neighbor told the salesman he didn't want that feature either.

Suburban # 3 wouldn't start.

The salesman at Chevy was trying to interest my neighbor in one that was fully loaded, leather, chrome wheels and running close to $50,000. My neighbor told the salesman he wasn't interest in any of the trucks here as nothing seemed to work right on any of the ones they looked at plus they were no base models or ones with little to no options. Most of the ones had tons of Extra $$$$ items on them.

Anyway,,,,, while I'm looking at this Sandalwood colored Yukon on the driveway he tells ME, I need a New car. I said to him, " For Christ sake YOUR the one with a 25 year old car ( 78 Olds 88 ) on the street ".

LOL !

========= Harryface =========

1991 Pontiac Bonneville LE ~_~_~269,000 miles_~_~_
Reply to
Harry Face
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Sounds like an interesting trip To the dealer. It sounds like, besides a little bad luck on the part of the salesman, he was sightly incompetent.

When I bought my new car, the dealer stayed an hour past closing to show it to me because I couldn't make it there before he closed. The day I picked it up, he stayed 1-1/2 hours past closing due to that and he also programmed everything for us and showed me how to do the programming. The funny thing is that he had never seen me before the first day.

I've dealt with a number of dealers in my life and this one is by far the best. I've found that small family-owned dealerships treat me etter than the large corporate ones. But, also, the GMC and Chevy are built on the same line, with the same parts, by the same people. The rest is in the quality of the dealer.

Reply to
Rich B

I have had many of the same problem selling them but it all comes down to one thing the dealership. Problem 1 if the dealer had done the proper delivery inspections when the unit came in the mirror problem would have been found. Problem 2 the owner of my dealership did the same thing with his new demo the solution using the steering wheel controls go to the last options I believe its the language choice then push the enter to not to Spanish but to English(salesman needs to know the vehicle a little better) Problem 3 we have the same problem all the time the unit sits for some time and the battery goes dead just have to grab the battery booster and get it started. But you have the real reason he bought the GMC the dealer had the one he wanted not the Chevy dealer.

Reply to
John

Yeah Harry, that's a funny story. Your neighbor's got some nerve to tell you that you need a new car. The Bonneville with the 269,000 miles is just about broken in & has a lot more years of service to give. What kind of shape is the neighbors 78 Olds?

-- markwb

2001 Bonneville SLE
Reply to
markwb

not all dealerships are the same. when looking around for a new vehicle, my wife and I were also considering the 3 makes: suburban/Yukon XL/Denali. the folding mirrors took awhile to figure out without using a manual. the digital readouts only took patients to learn. we didn't get the Denali because a friend of ours just bought one. we looked into about 5 dealerships within a 45 minute drive. they all had different colours and option packages. our prereqs finally came down to extended length/light puter metallic/z71 package (suburban). the all-wheel steering would of been nice though.

the first dealership didn't seem interested in helping (we didn't look like we could afford one). the next dealership kept pushing the trail blazer because another couple was looking at the one we wanted. as with your experience, there were no base models and each one had extras that I wasn't interested in (such as Onstar/heated seats/dvd/etc). unfortunately, the one we chose didn't have the 2 driver memory settings.

after awhile, the fun factor for purchasing a new car diminished. the final decision relied on the dealerships customer service. we called the salesman and ask if he could drive the vehicle to our home for a final test drive. he did so and he therefore earned our business.

without listing all the options, the total purchase on the 2003 suburban was $46k with the 0% and $3k rebate (no trade in).

-a|ex

Reply to
127.0.0.1

Is the neighbors Olds for sale now??? Would love to have it if it was a 2 door...would love it even more if it was a Holiday 88

8upman
Reply to
Eightupman

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