GM to Make Door Unlock, Remote Start Standard
Broadened key fob-based RemoteLink Mobile App services good for five
DETROIT Remotely unlocking doors, activating horn and lights and
remote start for factory-equipped vehicles are among services General
Motors will make standard via smartphone for five years through the
OnStar RemoteLink Mobile App.
GM announced the new RemoteLink Key Fob Services program today for
OnStar-equipped 2014 Chevrolet, Buick, GMC and Cadillac models even
if the owner declines to pay for other OnStar services. It is the
broadest deployment of remote services offered through a mobile app by
any auto manufacturer. More than 36 2014 model year GM vehicles are
compatible with the RemoteLink mobile app.
"We know our customers value remote services," said Mary
Chan, president GM Global Connected Consumer. "GM owners request
remote door unlock assistance through OnStar more than 60,000 times
each month, so it makes sense for us to offer RemoteLink Key Fob
Services to enable customers to lock, unlock or start their vehicle
from anywhere they have a wireless or cellular connection."
Remote start is the most popular remote service by current users of
the RemoteLink Mobile App.
The complete set of RemoteLink Mobile App services remain available
with a trial or paid OnStar subscription. Additional services include
monitoring the status of the vehicle's operating systems, including
remaining oil life, fuel level range in miles, tire pressure, and
miles per gallon. It also includes a one-touch connection to an OnStar
Advisor for a simple request or emergency need. RemoteLink Mobile App
users with the Directions and Connections plan can also send
Turn-by-Turn directions directly from their smartphone to their
Once a customer takes delivery of an eligible 2014 GM vehicle they can
simply download the free application to a compatible smartphone and
agree to terms. The five-year period runs from the vehicle delivery
"Our vehicles are getting more connected, and so are we. As
mobile devices become a bigger part of our lives, GM understands the
importance of providing our customers the ability to use these devices
as part of their vehicle experience," said Chan.
"What's great about the RemoteLink Key Fob Services is that it
works far beyond the range of a traditional key fob, which can come in
handy in a number of situations," such as starting your car on a
cold day as you leave the office or ensuring your vehicle is safely
locked in the airport parking lot as you sit in the terminal.
"Customers expect the connection to their vehicle to be available
anywhere they go and anytime they want to use it," said Alan
Batey, GM vice president, U.S. sales and service. "RemoteLink Key
Fob Services represent simple, smart connectivity and another example
of how GM brands are evolving services and connecting with our
GM introduced the auto industry's first mobile app when it launched
RemoteLink for the Chevrolet Volt in 2010 using OnStar technology.
Today, the RemoteLink Mobile App, which is available for nearly all GM
brands, has been downloaded more than 1.5 million times with more than
320,000 regular users.
The full suite of OnStar in-vehicle services includes 24/7 access to a
live Advisor, Automatic Crash Response, Stolen Vehicle Assistance,
Hands-Free Calling, Vehicle Diagnostics, Turn-by-Turn Navigation (with
the Directions and Connections package) and more.