Our customers donít know this is goin g on, and they donít care

ďOur customers donít know this is going on, and they donít careĒ http://tinyurl.com/4bckyk
GM's executive director of manufacturing quality Joe Mazzeo speaks the
truth when he tells The Detroit News that GM's customers are oblivious to the threat to vehicle quality posed by GM's employee changeover. But they might care later, after GM replaces some 19k "top tier" union workers with half-price subs, expecting them to hit the assembly line after two week's training. "GM has been flooded with job seekers at many plants, but first crack at the jobs goes to idled employees of GM and Delphi Corp., the automaker's bankrupt former parts unit. The jobs then open up to outsiders, whose only shot at landing one is to be referred by someone who works at a factory." How reassuring. On the other hand, "GM is going to exhaustive lengths to ensure the shift doesn't erase hard-won improvements in factory efficiency and vehicle qualityÖ [Workers] will be reminded that well-made vehicles keep consumers buying, which in turn leads to job security ó and vice versa. Many workers will get a job shadowing assignment, and all of them will learn through simulated training done on assembly lines with fake cars made of two-by-fours and plywood." As for how many of those 19k union jobs are being axed and how many simply "downsized," the DetN is clear: "The automaker won't say." Oh, and those workers who are "transitioning" from one tier to the other get ten day's trainingĖ the same amount of education Disney requires for its "cast members."
GM preps for new hires after buyouts http://www.detnews.com/apps/pbcs.dll/article?AID=/20080607/AUTO01/806070338/1148
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