| Wow looks like The Japanese know something the US companies do not. As US
| Auto manufacturers keep sending jobs to Mexico Toyota etc.. keep opening up
| new plants in the US now Chrysler might be getting the hint with its 300
| What is wrong with GM and Ford? it even seems that incentives do not help
I don't know what Ford's problem is, but from 1st hand experience I can tell
you that GM apparently refuses to listen to their customers...even on simple
matters with extremely simple solutions. They just blow you off as some sort
of annoyance instead of the place their livelihood comes from. A company can't
treat customers that way for very long before they move elsewhere. I've not
experienced anywhere near that same level of disregard for the customer for
other brand cars I've owned. I wrote two letters to Tom Lutz at GM a couple
years ago on a matter relating to this subject. And as I eventually discovered
to be typical GM culture (apparently), the letters were ignored completely.
Not even a "thanks for writing" letter back for either one. Customers won't
put up with that sort of foolishness when they drop $20K-$40K (or more) on a
Why are you writing GM directly? Your supposed to be taken care of
by the GM dealers.
I personally could care less what kind of attitude an auto manufacturer has,
what matters to me is the attitude of the dealerships.
Tom Lutz is Bob Lutz brother, why would he respond? Does he work At GM?
1991 Pontiac Bonneville LE
3800 V6 ( C ), Black/Slate Grey
~~~The Former Fleet ~~~
89 Cavalier Z 24 convertible
78 Holiday 88 coupe
68 LeSabre convertible
73 Impala sedan
| > | Wow looks like The Japanese know something the US companies do not. As
| > | Auto manufacturers keep sending jobs to Mexico Toyota etc.. keep opening
| > | new plants in the US now Chrysler might be getting the hint with its 300
| > | series.
| > |
| > | What is wrong with GM and Ford? it even seems that incentives do not
| > | anymore.
| > |
| > |
| > I don't know what Ford's problem is, but from 1st hand experience I can
| > you that GM apparently refuses to listen to their customers...even on
| > matters with extremely simple solutions. They just blow you off as some
| > of annoyance instead of the place their livelihood comes from.
| Why are you writing GM directly? Your supposed to be taken care of
| by the GM dealers.
| I personally could care less what kind of attitude an auto manufacturer has,
| what matters to me is the attitude of the dealerships.
Last resort. Dealer => BBB => Bob Lutz (In my case) But you're normally
right. The last issue I had at another manufacturer, the Dealer became my
advocate against the manufacturer and works very successfully.
Except in the case of a North Central, Pa. dealer I worked for:
He would screw the customers, and the manufacturers. Yes "Manufacturers" he
has 7 lines, would have to get involved.
He is a pompous bag of hot air whom has no respect for his employees nor his
James, now why would GM thank you for writing when they don't want you
to write them? You're just a pain in the ass to them.
I know it's like cutting off my nose to spite my face, but in a way I
can't wait to see what they do when the Chinese start sending over
full sized cars for $10K with a 100K mile warranty. It's not that far
fetched really when you see digital multimeters for $6 and watches for
$1 that work OK.
People will buy them. It is a cycle that is going to wipe out the US.
American companies keep shipping work overseas to appease the shareholder
quest for topping the last Quaterly results resulting in short term penny
profiting and consumers with lower spending dollars will turn to lower
priced products from communist china etc.. to make up for the drop in
discretionary income. You have not seen anything yet, wait till your kids
grandchildren in the future grow up.
Why do you believe companies are being greedy when they choose to
take advantage of the lower costs of complying with government
regulations, as well as lower environmental and labor costs by
producing some of their products in foreign countries to help
them compete with foreign manufactures? Are consumers also not
being greedy when they are doing the same thing more or more
every day? If the American consumers expect their to be jobs in
the future for their grandchildren, they better start buying more
products produced in America
Hugo Drax wrote:
You are correct. When I buy a vehicle I make sure the first
number of the VIN is a '1,' which means it is made in the US of
more than 70% American parts. I would not by a Jaguar from Ford
that is made in England or a Dodge Ram made in Mexico of American
parts or a Tundra or Camry that are only assembled in the US of
less than 40% American parts.
When I purchase anything I try to buy those that have a 'Made in
USA' label, when ever possible. I even go as far as trying to
buy things made in NY, PA, NJ or Delaware, states in which I pay
taxes. We American should be as smart as the Japanese and buy
the products of our own county from our own manufactures whenever
possible. I avoid foreign brands that assemble in the US, like
Toyota, because they take all the millions of dollars of profits
they earn in the US out of the US corporate tax free.
J Oat wrote:
Motorsforum.com is a website by car enthusiasts for car enthusiasts. It is not affiliated with any of the car or spare part manufacturers or car dealers discussed here.
All logos and trade names are the property of their respective owners.