I took my 1994 Buick Lesabre into the dealership and left it with the Buick garage and I got the car late this afternoon (all along I thought it was the PCM, all the various problems which were somewhat related only by one thing...all connected through the PCM, power loss to the car, battery light always on, cruise refusing to stay engaged, pulsing lighting in the dash, sluggish engine performance, even the headlights on the car were dim, including the car refusing to stay running after starting.)Sure enough it was the PCM. (main computer under passenger side, some call it the ECM)
That being said, the other garage I first took it to was not Buick (had positive experiences in the past) to fix this problem failure to remain running after starting... they decided to rip me a new one at the tune of $600+ for replacing the passkey module to fix the problem which ultimately did not resolve the problem! After talking to people from various sites and at buick, I've pretty much come to the conclusion the passkey module controls both gas flow and the engine turning over. Now when I first got the car towed to them it turned over like a charm! No matter how many times I tried starting it, it wouldn't start! The more I tried, the more I smelled gas, so that right there rules out a faulty passkey module, the engine was getting gas and it was turning over.
The non Buick garage charged me $600 the first time and I got stranded from the same problem at work a few weeks later and had to get the car towed after they supposedly "fixed it" The second time they looked at it, the car started working again so for the heck of it, tacked another $100 to the bill that they couldn't find a thing wrong. I had to get the car towed AGAIN this week and decided to go to Buick this time and now the problem is actually fixed and I've never seen the car run this nicely.
I am on a payment plan with these people and have not yet begun to pay them, what options do I have open to me? What can I do to pursue this garage because they didn't fix the problem! I'm being charged for tests, labor, and most importantly an expensive passkey module that did NOT need replacing! Even more importantly, even before I got them to work on the car, I told them I suspected a faulty PCM after reading up on the problem, and they blew me off saying it couldn't possibly be that and didn't even bother to check. After being towed twice after being "fixed" and charged $600 for something that wasn't the culprit, how can I deal with these people that they can't shaft me with the ole "it's a combination of a faulty PCM and passkey module that resulted in your car not starting.
Because if indeed this passkey module does control both gas and engine turnover, I didn't have a problem with either one! The car would simply die right after letting the key return to the running position after hearing the engine running.
I would really appreciate some input on what options are open to me and what evidence I need to gather to prove my case.