Hyundai Service Web Site

After a long absence, I need to do a repair; 2000 Sonata. I went to the Hyundai log-in page and discovered that it's been changed and my old account no longer worked.

I created a new account tonight, but the site's sign-in page is refusing me with bogus messages:

- If I use my user ID, I get "session expired,"

- If I use my email address, I get "incorrect user id, email, or password." I'm using Windows Explorer 8, the only one possible for me that's accepted by the site, now. Available are also the current Opera and FireFox, which accepted my log-in but demanded money, and

My ATF blew out, probably from the connections at the transmission cooler (in the radiator); I need a sequence; any relevant diagrams would be nice, too. I'll post a separate message about this repair.

The first issue is: How do I get onto this Hyundai shop manual the way that I used to be able to? Is this possible?

Thanks, folks.

Richard

There seem to be several issues since the upgrade to the website.

The website may present a pop-up indicating you need IE8 (even if you're al ready running it). If you have pop-up blocking on, you may need to disable it or disable it for hyundaitechinfo.com to even see this window. If you haven't yet entered your login info and this message comes up, select cance l. If you've already entered login info when this message comes up, select ok to download, and then when the site logs you in and you receive the con firmation dialog box, cancel at that time.

I was going to tell you that the site required IE, but I see that has chang ed. The info at

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.aspx indicates Safari 5.1.7 or later or Chrome are also supported. I've seen several failures of cooler lines in the radiator on this model ye ar Sonata. Expect to need to replace the radiator. Once you've removed th e radiator fans, you should be able to unbolt the upper radiator support br ackets, unbolt the radiator from the condenser, and remove the radiator upw ard. I don't recall, but it may be necessary to unbolt the core support an d pull it forward a little to get clearance to remove the radiator.