This is like two weeks. What the heck is taking them so long? Maybe they just want to trade the Sonata they gave us for my wifes Elantra. Seems strange that a dealer can't get a part like this in a reasonable time frame.
One possibility is that the master cylinders are on backorder, meaning that Hyundai doesn't have enough to fill the orders. Another possibility is that they're somehow on restriction or that your dealer hasn't taken the necessary steps to put themselves high on the priority list.
Presuming you have ABS, you'll need p/n 58510-2D300. One of the four parts distribution centers (Atlanta, I believe) doesn't have any. Three PDCs have less than 5, and none have 10. This leads me to conclude it's likely that Hyundai has placed the part on restriction.
Call your dealer and ask them for an explanation as to what the problem is. If they already know something similar to what I've reported above, ask them if they've taken the necessary steps to have it made a priority to release the part for your car. If they don't seem to know what they should do, call Hyundai customer assistance (800-633-5151). That'll help bring the matter to the attention of the factory rep, who will assist the dealer in getting the part.
I don't have the knowledge to say exactly what is going on in your particular case, but I am on two weeks waiting for Entourage parts since my accident, and the body shop tells me that they have been told it could be ANOTHER two weeks.
The body shop owner has told me that parts that used to take only a day or two to arrive a few years now AVERAGE a week or two.
It would seem that most parts dealers have shifted the inventory to the manufacturer instead of keeping something in stock for the end-user. I believe this is solely for economic reasons, but it sure adds to the stress of getting something done as quickly as possible.
My Entourage has estimated damage of $10,000 and it will take at least 3 weeks before they can even start on the repair and determine if anything hidden is damaged as well.
Frustrating!
My insurance does pay for a rental, but it is getting close to expiring before the work will be done.
Eric
Considering the accident was the other driver's fault, his insurance should be paying for the rental. In fact, they're liable for all damages you incur.
"hyundaitech" wrote in news: snipped-for-privacy@localhost.talkaboutautos.com:
You bring up an interesting point, HT, but I'm not quite sure how that works in DE (where the accident happened). I'm in NJ, which is a no-fault state. In NJ, YOUR insurance company pays for everything up-front (and you have to pay your deductible too). Up to a year later, the accident goes to subrogation, which means the insurance companies determine who is at fault. At that point, if it is found to be 100% the other drivers fault, you (and the insurance company) can reclaim and monies spent out of pocket.
Two other accidents I had in the last few years worked exactly as I described, and I received my $500 deductible back.
I am going to call the insurance company adjuster tomorrow and find out what applies to me in this case.
Eric
The laws in Delaware are pretty much irrelevant (unless that's where the truck's company is headquartered) other than determining who is at fault in the accident. Your insurance company, issuing you a policy in New Jersey, must follow New Jersey law as it pertains to your policy. The trucking company's insurance company must similarly follow the law in the state where that policy was issued.
You should only need to actually get into the nether regions of subrogation if there's some dispute about fault. If there is no such dispute, receiving payment from the other company should not be a problem.
"hyundaitech" wrote in news: snipped-for-privacy@localhost.talkaboutautos.com:
Yes, you are correct. Although the truck driver claimed that he did not see me, and I came out of nowhere, the police report and the traffic camera video proved otherwise. Well, they can't PROVE if he saw me or not, but he should have seen me, and I did not come "out of nowhere".
The truck is insured in Virginia.
Irregardless of that, and the laws of VA, which I don't know, I have 40 days of rental car coverage for $30/day. After that, if my vehicle is not ready, I was informed that I can continue the rental and it switches to a different part of the policy.
I was also told that all of this will be paid for ultimately by his insurance company and subrogation will not be necessary. HOWEVER, if my insurance company does not receive the estimated payment from his insurance carrier by the time my vehicle is ready, I will have to lay out the $500 deductible and wait for reimbursement. It will be a matter of days and not months this time though.
Thanks, Eric
And to follow up after my phone call to the body shop, since Friday, they now have 50% of the work done and are waiting for only two more parts...one the all important bumper cover with the backup sensors, and the other is some piece of the sliding door trim that goes inside the van to cover the opener.
So they say that except for those two pieces, the work should be completed this week, and then the paiting will take place.
Eric
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