Reply to message from Matt Whiting (Tue, 10 Apr 2007 06:
11:22) about "Re: Would you buy another Hyundai?":
MW> What really irked me was the treatment by Honda.
Now that I can understand because both in Canada and here in the US I am yet to go into a Honda dealership and not see some degree of smugness. I also went into a GM (yeah GM!) dealer once and encountered that same bullsh*t. Full of themselves they were and had no time to even bother themselves to come over to me to see if I needed any assistance.
MW> Well, I've never had an engine fail that completely before or since MW> and I don't consider 72,000 miles to be acceptable life for a modern MW> engine
Well, based on your description of the level of care you gave that car, it certainly appears to have failed prematurely. I think that Honda could have done a heck of a lot more in the interest of customer relations in your case.
MW> I haven't bought MW> a Honda since and never will again.
I understand. I think that Honda could have done a lot more to avoid that and the possible loss of business due to word of month.
All of the above aside, I am _totally_ unconvinced that model on model GM engineering can be compared with Honda *or even Hyundai*.
The arguments you made easily indicate you had a crappy Honda and their handling of the issue was just as crappy, but it did not prove that GM vehicles in general, and model for model, were more reliable or better by any yardstick than Honda. I have had friends recount similar experiences with their GM cars as you had with your Honda.
Best Regards Wayne Moses Tue, 10 Apr 2007 18:25:30 -0500
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