Finaly got my wifes 2000 ES300 in for its 25000 checkup. The brakes make it shake the steering wheel so badly when you step on them at road speed that it nearly threw me off the freeway first time I did it. They also vibrate the wheel at lower speeds. She drives like the typical little old lady and does not overheat the brakes or drive down mountains, etc. My 1992 ES 300 did that too so they ground off the rotors. There is a recall or fix it free notice out on the 2002 and 2003 ES300s for this same problem. SO THEY TOLD ME THE BACK BRAKES ARE SHOT AND MAKE THE STEERING WHEEL VIBRATE. But the front ones are shot too and they will replace the back brakes if I pay the $440 to do the pads and rotors on the front!!!!!!! That is more than the Mercedes Stealership charges to do the same job on my S420! I told them to go ahead and do it - this is the last Lexus that I will buy. In short, Lexus of Greenville lied to me and overcharges me. They also refuse to stock an LS430 so they can claim they sell them too fast - so they can raise the price. Earlier this summer I had to drive to another town to see one and there were 4 sitting on the show floor there. I did talk to the national Lexus phone number, but they really don't care. SUMMARY - Lexus of Greenville SC is a poorer dealer than even the Mercedes Dealer. And Mercedes is rock bottom!
- posted
19 years ago