Ford Galaxy TDi Flywheel Failure

I currently have a 2002/52 (First Reg'd: 02/12/2002)Ford Galaxy TDi which is suffering with a Dual Mass Flywheel Failure, typical the flywheel is noisy on idle & vibrates the engine.

Having researched the problem over the last few months, I have stumbled across the VOSA recall site which has a recall for the same problem. Having phones Ford Customer Services they claim to know nothing about it & if my is affected I will received a notification for my local Ford Dealer.

How do I go about having this fixed under a recall as its out of the warranty period

Details from VOSA:

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Reference : R/2006/034 Manufacturer Ref : 5c030 Make: FORD Model : GALAXY Launch Date : 25/04/2006 Numbers Involved : 7301 Build Start Date : 01/11/2002 Build End Date : 31/08/2003

Concern : FLYWHEEL MAY FAIL Description : The Duel Mass Flywheel could fail in such a way that the friction pad and spring break through the duel mass flywheel housing. This could cause rough running, noise and vibration and in extreme cases could result in transmission damage and localised burning of the engine under shield insulation Remedial Action : Recall the vehicles that are likely to be affected and renew the Duel Mass Flywheel and clutch assembly.

Reply to
A C
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try contacting ford customer service.

Reply to
reg

Already have contacted Ford CS & they've stated that my car wasn't subject to a recall even though VOSA states different.

I have also found some more info on a ford forum stating that the recall is on the 130BHP & mine is a 115BHP but they use the same flywheel

Reply to
A C

Actually, the VOSA gives a range of build dates that could JUST cover your vehicle, if it got from the factory to you within a month or so. Maybe it did but the best check isn't the date of registration but the VIN. Sometimes vehicles "sit around".

Brian

Reply to
Brian Reay

The car was fresh from the factory as it was a special order

Reply to
A C

IIRC the recall does only cover the higher horsepower engine, so ford will be unlikely to renew it as per the recall. A good dealer may however be able to pursue a goodwill warranty claim.

Reply to
Moray Cuthill

Is there any official info stating that the recall only covers the ASZ

130BHP?

I have AUY 115BHP & as far as im aware they use the Flywheel/Clutch/Gearbox

Reply to
A C

Ok, so ford tell you that your car isn't covered by the recall, someone on a forum tells you that your car isn't covered by the recall, but still you insist on trying to say it is. Get the message ffs.

Reply to
SimonJ

Maybe they do. BUT, chances are this is a batch manufacturing problem with the flywheels. If so, unless 115HP model was assembled from the same batch as the vehicles that are covered, then the 115HP isn't going to be affected.

Large manufacturers buy in (or make) components in batches, these batches are checked and monitored for QA purposes, often to the point they can tell which vehicle has parts from which batches. If they get a duff batch (often identified after vehicles have been sold), they can identify affected vehicles and do the recall. They can also say which vehicles don't have parts from the duff batch, even if they were made at the same time!

Having said all that, this is a type of part that it could be argued should last the life of the vehicle and, while it may not have been from the faulty batch, it may be worth arguing it has failed prematurely. Unless, of course, the failure results from a worn clutch etc. damaging the flywheel.

Brian

Reply to
Brian Reay

Perhaps worth writing to VOSA. Refer to the recal on their site.

Reply to
CWatters

Yes, there is official information as to exactly which vehicles are covered, ford customer services will have access to this info, try speaking to them. Oh, hang on a minute, you already have, but for some reason have decided not to believe them. Never mind.

Reply to
SimonJ
[...]

As an aside, large manufacturers sometimes identify out of specification components but use them anyway rather than shut down production.

Chris

Reply to
Chris Whelan

I was mystified as the same part number for the Flywheel is used on both engines & my flywheel has failed even though the clutch operation is fine.

I have never seen any info relating to the actually engine spec, only that the vehicles between those dates are covered.

I will ring Ford CS again & see if they will honour at least a percentage of the work

Reply to
A C

What mileage do you have on your Galaxy, and has the clutch been replaced yet?

Tim..

Reply to
Tim..

Mileage is approx 80,000 & still on the original clutch I had a 2000 TDi till recently with 210,000 & that was still running on it original clutch aswell as we mainly do motorway driving, so I guess the clutches are upto the job

Reply to
A C

Are you absolutely sure it's a DMF?

I ask because the Mondeo TDCI 130 has a DMF, but the TDDI 115 doesn't.

This is assuming there are Ford engines in there, and not the VW PD Engine.

Pete.

Reply to
Pete Smith

Yes, its a VW PD unit

Phoned VW CS & the 115bhp AUY is subject to their recall

So phoned Ford CS again today & reconfirmed with the chassis number with them & the car is not subject to the Ford recall, they told me to take it to my local Ford stealer & have them report to customer services with they're findings??

Will Ford honour the VW Recall & VW only started their 115BHP campaign in June against April with the 130BHP

Reply to
A C

No point arguing what VW are doing, as they have a different approach to these things than ford.

I checked today, and it is only the 130bhp engine that is subject to fords recall, and personally I doubt ford will issue a recall for the lower power ones (but then miracles do occasionally happen). Ford will only recall what they really have to, and just let the other problems develop. And if they develop outwith the warranty period, they won't have to pay for them. Ford's decisions to issue recalls generally relates to cost. If the fault isn't safety related, then the deciding factor is if it'll cost ford more in warranty claims, than it will to recall the vehicles, and sort the fault before it causes further damage. I could provide a good list of known concerns that ford know about, and choose not to recall, but instead hope they last outwith the warranty period.

Reply to
M Cuthill

I would do that then. Tell them Ford said they should check it to see if it's the same failure as the recall and report the findings to you and Ford so Ford can authorise the work. Tell them you want them to keep and give you any parts they replace. That way if they say it's a different fault and you have to pay you can get someone else to to look at them.

Reply to
CWatters

We were somewhere around Barstow, on the edge of the desert, when the drugs began to take hold. I remember "SimonJ" saying something like:

What message would that be then? The one that the Dual Mass Flywheels are a pile of shit and numerous other vehicles have had failures, not just Galaxies?

And that it doesn't surprise me that Ford are trying to weasel out of a claim?

FFS.

Reply to
Grimly Curmudgeon

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