Sorry if this is not the right place for this. I started my car insurance with churchill and was with them for 2 years. At the start of the 2nd year Churchill gave me a bonus year no claims. So entering my second year with churchill I had 2 years no claims on my policy.
When the time came to renew for the 3rd year I switched to Prudential . I told them I had 2 years no claims as I had only been driving for 2 years with Churchill.
Prudential have just refunded some of my premium because when they contacted Churchill for proof of my 2 years no claims... Churchill said I actually had 3 years no claims.
Does this sound correct? The 3rd year no claims was just a bonus from churchill . Can it be passed on in this way to another insurance company? I dont want to make a claim for Prudential to refuse to pay up by saying I only have 2 ACTUAL years no claims .
I phoned Prudential who said they can only go on the information they get from Churchill.
I phoned Churchill who said the 3rd year was a bonus but it can still be passed onto another insurance company because , in their words .."thats just the way it works"
Hope this makes sense !! Thanks for any advice given