Consumer Reports discovered, after polling its readers, that Mercedes
is the least reliable car brand sold in America. A Mercedes
spokeswoman complained that "there's something wrong with the survey."
In reply, David Champion, CR's head of auto testing, observed that
Mercedes' quality is so bad that a brand new Mercedes SUV is less
reliable than a nine-year-old Lexus LS 400.
I may well be wrong here, but I'm quite certain that Toyota has the
customer pay a nominal charge when they come in for a warranty repair. Good
idea I think, get's rid of the chaf who can't mount a windshield wiper etc.
Wonder how man of the CR 'repairs' were for filling the fluid resevoir etc
So far Lexus has not charged for doing warranty repair. But then
again, they have not done any warranty repair. The brakes are supposed
to grab and the transmission is supposed to jerk. The trunk motor to
close the trunk squeaks and they did order a new one, but I haven't
had time to go leave it for them to replace it yet. Interesting
response from Mercedes - oh no it is NOT our cars that are defective,
it is the report that is defective!!!!!! I though they had gotten rid
of gud ole Jerkin Shrimp! That defective problem is why I sadly am in
a Lexus and not a Mercedes now.
mcbrue under the bridge in the trailer down by the river
On Jun 15, 8:59 pm, email@example.com (Guenter Scholz)
Well, if you read the letters in The Star last year, it's not so far-
I've had problems with all 3 of my Benzes. The latest one had
problems with the transmission, the stereo, the tilt wheel, the rain-
sensing wipers, the stereo again, and the a/c.
I seriously doubt that. Perhaps once the 24/24 all-over warranty has
expired, there might be a deductible for the remaining powertrain
"They are asked to identify problems that they considered serious
(because of cost, failure, safety, or downtime). We ask them to
include problems covered by warranty, but not the ones resulting from
accident damage. We also ask them not to include replacement of normal
maintenance items (like brake pads, batteries, and mufflers) unless
they were replaced much sooner or more often than expected.
Respondents check off problems from a list of trouble areas, ranging
from the engine and transmission to climate system, brakes, electrical
system, and power accessories. "
Lemme make a wild guess. C class and SUV owners who thought they'd
bouhgt a Toyota are pissed and complain. Meanwhile the CLK and SL
owners don't even read consumer reports.
Consider the dynamic range of the demographic. Does Toyota make a car
that will outperform all but one Ferarri? No, they make a fairly
fixed range of reliable if not utterly boring cars. Benz makes cheap
cars, they make luxury cars and they make performace cars with a huge
spread in price.
If I had a twin turbo v12 cuope and the stero was funky I could give a shit.
Need Mercedes parts? http://parts.mbz.org
Richard Sexton | Mercedes stuff: http://mbz.org
Review of the Consumer Reports Annual Auto Issue (p. 90) indicates that
Mercedes models have below average reliability in transmissions,
electrical systems, climate control, brakes, body hardware, power
equipment and audio systems. Considering their above average costs,
Mercedes vehicles should be among the best. Unfortunately, smart
consumers would be wise to avoid them unless prestige is what matters most.
I second this.... had my ''89 300E for over 15 years and have only
needed to replace the water pump and O2 sensor. The car has been flawless
otherwise.... cheapest car in the longrun I've ever owned. I wouldn't buy
anything by MB and it's got nothing to do with anything else than that it's
a good and a save car
I'd be willing to bet none of you naysayers own or owned a MB, their
big issues recently have been with the electronic do dads and that
seems to be under control, their older cars had issues with ac
problems, again it isn't a problem in their newer cars. I've never had
any issues with brakes, engines or body parts.
Like someone else noted MB makes a wide range of vehicles and maybe
some quality was short changed by MB's attempt to make cars like the
c class at lower costs, their higher end offerings are just fine. Hey
if you don't like MB go get a lexus, no personality but supposed to be
reliable as hell, even though the one I have needs more routine
maintenance than my MB
Mmm.. from recent McBrue's posting... he spoke sane language... sounds so
normal... owning Lexus must have made him a world smarter...Increased his IQ
by at least 40 points... I wondered if this would happen to those who switch
from MB to Lexus... Anyone care to try?
Mercedes ought to sue. Any second year statistics student can shoot
enough holes in CU's methodology to show its surveys are worthless.
All they are is compilations of anecdotes purported to be valid data.
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