I have to give credit where it's due.
As I had run over a kerb I was concerned I had damaged the underside of my
car. Last week I called my usual service point to ask when I could bring
the car in to get it up on an hydraulic ramp. "Within the hour." I duly
The only damage was to two 'plugs' which rest on the jack ("jack take-up"),
which I needed to replace (I looked personally). I had to order them at a
princely total cost of GBP 3.53.
No labour charge.
They were supposed to call me when the parts were in, but they forgot, not a
big crime. Today I rang; the parts were in and I could come and get 'em.
They fitted the parts. No labour charge. Ok, it only took a few minutes,
When I asked about a nearby car wash they did it themselves there and then.
And at my request they checked and greased my rear-wing-mounted antenna,
which had been becoming difficult to unscrew. No charge.
All the while I was drinking their rather good coffee and hot chocolate.
I have reported good things about them before. So if you are in the west
London area I recommend Mercedes-Benz Park Royal.
For direct contact replace nospam with schmetterling