MERCEDES BENZ CUSTOMER INFORMATION

Questions Regarding Maintenance, Quality Concerns and Part /Recall that are not resolved at the Dealer Level should be in writing and directed to the following order. Copies to each party. You must de detailed.

------------------------------------------------------------------------------------------------------------ The email addresses for Dr. Zetsche and Mr. Breitschwerdt are not available to the general public. Please feel free to contact them via mail or fax at the following addresses or fax numbers below:

1. Dr. Deiter Zetsche Daimler AG

70546 Stuttgart Germany Fax: +49 711 17 22244

1. Mr. Marcus Breitschwerdt Mercedes-Benz Canada Inc.

98 Vanderhoof Avenue Toronto, ON M4G 4C9 Fax: 416-425-6370

1. Karen Thomas-Lyttle Customer Relations Mercedes-Benz Canada Inc.

98 Vanderhoof Avenue Toronto, ON M4G 4C9 Direct Line: 416-847-7398 Toll Free #: 1-800-387-0100 snipped-for-privacy@Mercedes-Benz.ca