Get out your owners manual. This will tell you how to manually crank
open the roof.
Usually there is a manual operation tool and sunroof motor access panel
in the trunk.
Crank it open and check for obstruction and lubrication. this does take
some effort, like jacking up the car to change a tire but it should not
have you breaking a sweat. Do Not force it.
If you can crank it open and there is no obstruction it may be that the
motor clutch needs adjusting.
This should be the large bolt/nut surrounding the area you insert the
manual roof operation tool.
Tighten it up a bit and try your roof.
Hope it works for you
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