"This is crap.
97.4 is a poor feedback score. Any reputable seller that deals above board and tries to please there customers will have a feedback approaching 100%"
That's just silly. What do you think the feedback is for retailers like Best Buy or Circuit City? Go check out Bizrate.com that solicits feedback for online purchases and you'll see these major stores have about an 85% satisfaction rating. Given the venue of Ebay and that a lot of stuff sold is used, a 97.4% feedback is pretty damn good. You can't please everyone, no matter what. I was recently looking at a Ebay vendor who had a rating of about 97% that was a large volume closeout shop, selling returns, open boxes, etc from major retailers. I took a look at the negatives he had and the second one was from a guy who paid $275 dollars for a used notebook PC. Pulled up the description, and there are disclaimers all over the place. Like, unit has no power supply, never powered it up, don't know if it works, has a few cracked keys, sold as is, no warranty, no returns, etc. So, the jerk buys it for $275 and then is pissed off because it doesn't work and the vendor won't refund. Who's fault is that?