Fooking insurance company have me over a barrel :(
Signed up with Esure 3 years ago, and 3 months ago someone whacked my car, it was a Royal Mail delivery van in our works car park, no problems I thought, just phoned Esure and they said it would be picked up and repaired etc etc. The thing was I was going on holiday the same day as it happened for 2 weeks, so I said can it wait till I come back, they said yeah...
So I come back off holiday and they come to pick the car up, but they want to take it to a Citroen Garage to have a new bumper and wing, I'm like "no way" would you take your Audi to be sprayed and repaired by a Citroen dealer????
So I went to Audi and got a quote, they booked it in but Esure said if I arrange for the repairs, I have to pay my own hire car etc, and my excess of
250 quid. They then say if I wait till they admit liability ( which the manager already has) I won't have to pay any excess to the Audi dealer.So here we are 3 months later.. waiting for them to admit liability... Thing is my insurance was due for renewal last week, and they have taken 4 years no claims off and whacked my premium up by 150 quid, also I cannot go to another insurance company as they want stupid amounts to reinsure me as I have a "FAULT CLAIM" going through, even though my car was parked up at the time and some knob hit it while reversing.
Any ideas what I can do???