Fules tank seal and the crap peugeot dealers

I recently took my car for a MOT and it failed on the handbrake not working and fules tank seal leaking. As if this wasn?t bad enough I ordered the fuel tank seal and all I got was a rubber seal which cost

30.00 pounds!!:evil: . I thought other dealers were bad. I took took the part to a local garage to replace it and I found out the previous owner had used a different seal and fuel tank ring on the peugeot 406. As if things couldn?t get any worse I went to the peugeot dealer and he had to order it and it would arrive the next day!. So heres me thinking ok I?ll book my MOt and have the seal replaced at the same time this morninng. I go to collect the part and the parts arrived at the dealers but the managers who have the key for the cupboard are not in today! So I ask the guy is there any where else where there is one and the nearest peugeot dealer who?s got it is few 100miles away. Now the MOT can?t be done and so as you can imagine I was mighty p*****. I told them if it costs me to pay for another MOT then I?m going to get their manager to pay for it. CAR: Peugeot 406 S Reg 1998 Diesel So here are a few queries I have:

(1) How easy is it to replace the seal because the garage quoted one and half hour job whereas it looked simple when I had a look at it. (2) The car wouldn?t start when I was at the dealers and it is leaking diesel quite a lot. Will it do any serious damage to keep driving it? (3) Its also making a creaking sound on the left hand rear suspension would that fail the MOT? I tried pushing it down and it creaks. (4) Will a citron part work for it?

Thanks

Saj

Reply to
saj
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"saj" wrote: > I recently took my car for a MOT and it failed on the > handbrake not working and fules tank seal leaking. As if this > wasn't bad enough I ordered the fuel tank seal and all I got > was a rubber seal which cost 30.00 pounds!!:evil: . I thought > other dealers were bad. > I took took the part to a local garage to replace it and I > found out the previous owner had used a different seal and > fuel tank ring on the peugeot 406. > As if things couldn't get any worse I went to the peugeot > dealer and he had to order it and it would arrive the next > day!. So heres me thinking ok I'll book my MOt and have the > seal replaced at the same time this morninng. I go to collect > the part and the parts arrived at the dealers but the managers > who have the key for the cupboard are not in today! So I ask > the guy is there any where else where there is one and the > nearest peugeot dealer who's got it is few 100miles away. Now > the MOT can't be done and so as you can imagine I was mighty > p*****. I told them if it costs me to pay for another MOT then > I'm going to get their manager to pay for it. > CAR: Peugeot 406 S Reg 1998 Diesel > So here are a few queries I have: > > (1) How easy is it to replace the seal because the garage > quoted one and half hour job whereas it looked simple when I > had a look at it. > (2) The car wouldn't start when I was at the dealers and it is > leaking diesel quite a lot. Will it do any serious damage to > keep driving it? > (3) Its also making a creaking sound on the left hand rear > suspension would that fail the MOT? I tried pushing it down > and it creaks. > (4) Will a citron part work for it? > > > > Thanks > > Last peugeot I ever get! > > Saj

(1) How easy is it to replace the seal because the garage quoted one and half hour job whereas it looked simple when I had a look at it.

If its the same as my 406 you really need a tool to do the job well, I fabricated one from ms bar. its shaped like an upturned U, with a vetical bar to reach into the hole. The Haynes manual suggests a screwdriver and hammer, but its difficult to know if its threading down ok.

(4) Will a citron part work for it?

You need to get the part No from Peugeot, and then ask Citreon for it, if they have one the part No will match. TonyH

Reply to
Tonyh

if you hate peugeots that much just cos of an mot faliure which is justified the i suggest you start getting the bus

Reply to
mindwipe

"Tonyh" wrote: > (1) How easy is it to replace the seal because the garage > quoted one and half hour job whereas it looked simple when I > had a look at it. > > If its the same as my 406 you really need a tool to do the job > well, I fabricated one from ms bar. its shaped like an > upturned U, with a vetical bar to reach into the hole. The > Haynes manual suggests a screwdriver and hammer, but its > difficult to know if its threading down ok. > > > (4) Will a citron part work for it? > > You need to get the part No from Peugeot, and then ask Citreon > for it, if they have one the part No will match. > TonyH

Thanks Tonyh

I think I?ll let the garage do it and watch them do it (To make sure its done properly)

Saj

Reply to
saj

Er, what were you expecting to get ?

A new car ?

Worse ?

Why are they bad now ?

All cars fail MOTs - that's the whole point of the test !

Excellent service there then.

LOL

You were mighty pissed ? Er, why ? Surely they'll just do the MOT tomorrow.

For obvious reasons you can't expect your car back on the same day you take it for MOT - what happens when it fails on something major, and they can't fit you in for repair for 5 days ?

Why would you have to pay for another MOT ?

To sum up :

  1. It failed on the fuel tank seal
  2. You ordered a new seal, and it only cost £30
  3. It arrived, but didn't fit, cos the previous owner used the wrong part
  4. Pug didn't bill you for the incorrect part, instead ordered you the correct part, for delivery in 24 hours
  5. Pug will fit the part and pass the MOT within 2 days

Sounds like excellent service to me.

Reply to
Nom

even sadder that you let a situation like this which was unavoidable upset you this much as for posts you dont like please feel free to go elsewhere bye

Reply to
mindwipe

"saj" wrote: > I recently took my car for a MOT and it failed on the > handbrake not working and fules tank seal leaking. As if this > wasn't bad enough I ordered the fuel tank seal and all I got > was a rubber seal which cost 30.00 pounds!!:evil: . I thought > other dealers were bad. > I took took the part to a local garage to replace it and I > found out the previous owner had used a different seal and > fuel tank ring on the peugeot 406. > As if things couldn't get any worse I went to the peugeot > dealer and he had to order it and it would arrive the next > day!. So heres me thinking ok I'll book my MOt and have the > seal replaced at the same time this morninng. I go to collect > the part and the parts arrived at the dealers but the managers > who have the key for the cupboard are not in today! So I ask > the guy is there any where else where there is one and the > nearest peugeot dealer who's got it is few 100miles away. Now > the MOT can't be done and so as you can imagine I was mighty > p*****. I told them if it costs me to pay for another MOT then > I'm going to get their manager to pay for it. > CAR: Peugeot 406 S Reg 1998 Diesel > So here are a few queries I have: > > (1) How easy is it to replace the seal because the garage > quoted one and half hour job whereas it looked simple when I > had a look at it. > (2) The car wouldn't start when I was at the dealers and it is > leaking diesel quite a lot. Will it do any serious damage to > keep driving it? > (3) Its also making a creaking sound on the left hand rear > suspension would that fail the MOT? I tried pushing it down > and it creaks. > (4) Will a citron part work for it? > > > > Thanks > > Last peugeot I ever get! > > Saj

Although this isn?t the worst experiance I?ve heard of, you should be able to expect a high level of competance (i.e. telling you the manager isn?t in or not locking your part away in the first place) from a main Peugeot dealer.

And I know all about Peugeots extortionate prices on parts that have to be specific; has anyone ever got the price on a new rear caliper for a 205 1.9GTi? £250 from peugeot or £45 for a genuine bendix from an independant.

Personally I?d have taken it to an idependant specialist because they normally charge around half Peugeots £50 per hour.

Although you?re legally entitled to drive your car to garages to get an MOT I?d be careful as diesel is very dangerous if spilt on the road; ever seen the areas where it?s happened and they have to cordon off that part of the road for about 3 months? Although it can be cleaned up it seems to be too expensive to do unless completely neccesary.

Reply to
Streltsky

I don't understand !

Why are you mad, and why do you think your dealer is crap ?

From what you've typed here, they've give you excellent service.

What are you unhappy with ?

Reply to
Nom

and its also deadly to motorbikes

Reply to
mindwipe

I'm a bit confused, Saj. So the 406 had previously been repaired and the wrong seal had been used?

Reply to
daddyfreddy

"Nom" wrote: > saj wrote: > > Perhaps I should explain the whole story. I know that Nom > and mindpipe > > have made certain assumptions. I don?t hate peugeots > themselves and if > > mindpipe bothers reading my post I said the dealer as I paid > for the > > part and I expect it be there or at least give me a call to > say its > > locked in a cabinet somewhere and not to bother coming that > day! > > I got billed for every part NOM! > > You assume I didn?t pay for any of the parts because the > parts were > > specifically ordered I couldn?t get a refund. The MOT was > not done > > with peugeot it was an independant garage. I don?t expect a > new car > > Nom but neither do I expect a reply like yours which shows > you could > > have asked a question instead of making an assumption. At > least I?ve > > got a reason to be miffed. > > mindpipe get a life. > > I accept I didn?t include everything in the post but I tried > to make > > it short. I?ve dealt with two others car manufacturers which > were > > Nissan and Toyota and they did worse then this. > > Seeing these kind of replies puts me off even posting, its > sad when > > people like mindpipe and nom have to be sarcastic. > > I don't understand ! > > Why are you mad, and why do you think your dealer is crap ? > > From what you've typed here, they've give you excellent > service. > > What are you unhappy with ?

wouldn?t you be a bit disappointed if you paid for the something and its arrived but nobody can give it to you? I don?t blame the guy who dealt with the query but the managers who allowed this to happened as this caused me to wait 3 days for a re-test and book some time off work to have it done. I?m sure if you were in me situation you wouldn?t be happy! The guy also had my number. The guy who ordered the part actually saw what kind of seal it had before he ordered it.

Thanks

Saj

Reply to
saj

Yes, but it's hardly the end of the world ! Surely it just meant you got the part the next day ?

Ah, now that's slightly more serious I suppose.

Then I would flatly refuse to pay for the incorrect part. They ordered it - it's upto them to get it correct !

Reply to
Nom

Thats why I didn?t move it from garage when I realised what the previous owner had done. I?ve nearly skidded and hit a barrier once when going round on a roundabout where there was diesel spilt. What the previous owner did was a used a citron part and then cut the ring to make it bigger which meant it wasn?t eveninng sealing the diesel. After going to the peugeot dealer 8 times and taking the part that the previous owner had tried to fit we found a match. Guess what ! That was the part I told him to order when I came the first time but he said it was too small for my car. Next time I should trust my instincts as then at least I can only blame myself for for doshing out £50 and not getting it back. I?ve got the fuel tank now sealed and hopefully no more hassles althouth the dealer said it was a common fault. So I?ll be looking under car for the next few weeks. I?m contemplating writing to trading standard to do with the fiasco of the fuel tank seal and my 2 days taken off work to sort this out.

Thanks

Saj

Reply to
saj

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