My 2001 SL2 (35,000 Kilometers)would not start and had to be towed in to my dealer. Before Service even analyzed the reason (turned out to be a dead battery) my salesperson called me to tell me that he saw my car towed in and wanted to offer me a special deal that would allow me to get out of my lease (8 months to go) and put me in a new Ion. I was dumbfounded. I was already upset by the need to be towed in and got even more upset by the Sales call. Is it standard practice by Saturn salespersons to call a customer to offer them a new car if he/she sees their existing one towed in.. Gawd, I hope not!
- posted
19 years ago