Re: Warrenty Waffling

um, I'm confused, were your oil changes covered under warranty? What does one have to do with the other. Well, just fyi, usually the guy who does oil changes is not the same guy who pulls your dash apart to replace a bulb or does any other mechanical job, thats why they can usually schedule you easily for an oil change anytime, but other maintenance may require a set appt. Be nice and they'll treat you nice. ;-) Perhaps consider an extended warranty? just a suggestion, unless you have deep pockets, have a very cheap good personal mechanic or are a do it yourself mechanic. Either way, best of luck on the outcome.

marx404

Reply to
marx404
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No,I paid for the oil changes all along,I thought a burn out bulb would be covered under the extended warrenty I have,but it doesnt.I'm confused now too,a mechanic is waiting in the wings to do the other than oil change work?.that make it 2x the amount i'd pay for services,or is that the way the cars are worked on nowa days?.Hard to be nice when I just bought a $16,000 vehicle from them,& be told

--uh,uh,were not open on saturdays,or being told the car hast obe in the morning for a battery check,a diagnostic check,or a burnt out bulb.

Reply to
teem

If these things (bulb covered by warrantee, Saturday service) are important to you, I must admit to being a bit surprised that you did not find out about them *before* you purchased the vehicle. :)

Reply to
Steve

Timing was everything,you cant predict when a lamp burns out,it follows murphys law--when the primary warrenty runs out,thing in a car start to happen,that goes for everyones car--yours too! GRIN

Reply to
teem

The extended warranty states that "if anything breaks or wears out - and it doesn't appear in the descriptions that follow - it's covered, and we'll fix it"

In the descriptions that follow, under "Other Parts", it lists "lightbulbs" (see

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So why did you think they would be covered? This doesn't make sense...

John Cowart

Reply to
bo peep

There are two reasons why I never purchase extended warranties, be they for a car or some other product:

1) I select a product that has a reputation for quality and therefore probably wouldn't need expensive repairs anyway. 2) I know too many people who have tried to collect on their extended warranties, only to have the business weasel out of the repairs. Salespeople may promise that an extended warranty covers everything, including "acts of god," customer abuse and neglect, etc, but they'll sing a different tune when you return with your broke-down merchandise.

Has anyone here ever been to Discount Tire? Occasionally I still go there for flat repairs. The scenario is always the same. As I wait for my tire to be fixed, I sit in the waiting room, reading a magazine. A customer comes in and buys tires, including a special warranty that (he is told) covers "everthing." A free replacement tire will allegedly be offered no matter what the cause--nail, road hazard, premature wear, etc. Customer gets tires mounted, then leaves. Then another customer comes in, wanting a replacement tire for the one that went bad; he tells the clerk he has the warranty that covers everything. Clerk starts to debate the issue with him, saying that because of his particular car, or the particular tire brand, or because the way the tire was damaged--or something--that the warranty, in this case, does not apply, and that he will have to pay for a replacement tire. Then a third customer comes in and buys tires, like the first customer. And a fourth customer comes in and can't collect on his warranty, like the second customer. And back and forth and back and forth.

What amazes me is that people still buy these so-called warranties, even though anyone who sits in a Discount Tire waiting room and pays the least bit of attention to the clerk-customer interactions should learn that any warranty sold isn't worth the paper is written on.

Reply to
Ethan

My previous vehicle had tires from Discount Tire, and over the course of 8 years they fixed several flats for free, and also replaced 2 of them at different times at no charge, without any problems. This was at

2 different locations because I moved. Perhaps your local Discount Tire dealer is unusually bad?

John Cowart

Reply to
bo peep

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