1. Home
  2. Saturn Cars Forum
  3. Saturn Messes Up for 11th Time in a Row!!!!

Saturn Messes Up for 11th Time in a Row!!!!

Hello Everyone --

Just thought I'd let you know that my SES light came on again just

152 miles after they fixed the problem according to Saturn Engineering instructions. They kept the car for three days to do it!!!!!!

One thing is very clear to me: Saturn dealer doesn't know what to do and gets instructions from Saturn Engineering. Second. Saturn Engineering has never been to engineering school. Three Saturn management should learn about how to keep a customer loyal. Their regional customer service gives me the same spiel everytime I call them: Sorry Mr. R. We intend to conract the dealer and work with him on your problem . I want results -- not fiction. I sent a letter to their president, yesterday. Probably will get no response!!!!

Hey Saturn. How about getting with it. The car is obviously a lemon. You put out a product that will be illegal in New York State come April 1 of next year. How do you meet EPA STANDARDS when you design and manufacture and sell a car that you can't repair. Is it your political connections?

I for one will never buy another Saturn and GM is out of my vocabulary as well. Maybe Saturn should design pedal cars for tots. Come to think of it, they would probably fail as well.

George

Following is a long saga of dealing with P0442 code on a 2000-Saturn SL2:

Saturn has yet to fix this vehicle with reliability or credibility; the manufacturer doesn't seem to have the answer, either. Problem started 2 days after 3-year warranty was up: Last visit, car was in shop for three days. Car has never been to an outside mechanic. Notice repeat part replacements on this low mileage car. Come

4/1/2005 this car will not pass inspection in New York State. In fairness, Saturn has not charged me, but I can't even get another dealer to take this car as a trade-in.

Any suggestions on what Saturn mechanics failed to do? They claim car passes pressure tests and smoke tests -- that the car is mechanically sound -- that there is no leak.

George

Date Miles Part and Part serial number and job

04-Nov-2002 10622 PCM Engine Coolant Temperature Sensor 21025106 Replace >04-Nov-2002 10622 Connector 12117087 Repair ALDL/DLC/SES >02-Jun-2003 12875 State Inspecrion >10-Jun-2003 12996 None No Repair >17-Jun-2003 13113 Seal-F/PM 21008100 Replace Fuel Pump Seal >07-Jul-2003 13339 Solenoid, Evap. Emiss. Cannister Purge 10293954 Replaced Valve ASM >07-Jul-2003 13339 Solenoid, Evap. Emiss. Cannister Purge 21007370 Replaced Tank ASM >23-Jul-2003 13509 Fuel Vapor Pressure Sensor 16238399 Replaced >11-Aug-2003 13773 Solenoid, Evap. Rmiss. Cannister Purge 21008461 Replaced Solenoid >16-Sep-2003 14242 PCM Engine Coolant Temperature Sensor 21025106 Replace >21-Oct-2003 14605 Tank ASM 21007370 Replace Fuel Tank >21-Oct-2003 14605 Cannister 17098073 Replace Fuel Vapor Cannister >21-Oct-2003 14605 Valve ASM 10293954 Replace Vaklve for Evap. Emiss Cannister

Vent Solenoid

21-Oct-2003 14605 Pump Kit 21015152 Replace in tank Fuel Pump >06-Jan-2004 15467 Fuel Tank Filler Neck 21008388 Replace fuel tank filler neck >04-May-2004 16672 Engine Control Module (PCM/ECM) 21025128 Replace Computer >14-Jun-2004 17217 PCM Engine Coolant Temperature Sensor 21025106 Replace >14-Jun-2004 17217 Fuel Tank Cap 22660002 Replace >27-Jul-2004 17567 Fuel Vapor Pressure Sensor 16238399 Replace
Reply to
George
Loading thread data ...

Reply to
Blah Blah

His post is very helpful to someone considering a Saturn.

Reply to
Art

Reply to
Blah Blah

I didn't realize 1. That this group was moderated; that its subject matter was strictly limited to mechanical problems. 2. That a requirement for posting is to also answer other people's questions. The reason I don't answer other people's questions on auto mechanhical problems, is that I don't have expertise in this area. On the other hand, I do have an MBA from a good Northeast Business school, and I offer my business opinion on the lack of ethics of a large Fortune 500 company as to how it applies to the automobile business. This point of view is just as important as the mechanical side of things. Otherwise you will continue to have the status quo, and another auto manufacturer goes mout of business with its resultant effect on loss of jobs and the economy. BTW, I am not a troll and I am published in my field. I assume you are published in auto mechanics,

George

Reply to
George

Try a different Saturn Dealer - some have good techs; others don't have a clue.

...snip...

Reply to
rufus

You apparently are misunderstanding. You are not expected to help others with their problems - you are, however, expected to respond to questions that attempt to help clarify YOUR problem. Otherwise, we must assume that you don't really want help. -Rick

Reply to
Rick Murphy

Heh. Ever see that FedEx ad about MBAs, guys? It's darn on the money.

Yeah yeah, put your MBA dick away, go buy the requisite 5 series BMW, and go to the BMW group and bitch to them about how much their cars suck...

You're apparently too stupid to read either the Lemon Law, or the EPA warranty, both of which provide provisions for dealing with this type of situation (i.e., you're probbably entitled to your money back, or a replacement car), and apparently, you're too dumb to even try a different dealer.

Given Saturn sells plenty of cars in NY state, they apparently meet CARB standards (NY state's emissions are the same as Cali's and have been since '96).

Given the dealer's replacing 'the computer', it's pretty obvious that he's lost. He says it pasases the smoke and leak tests? Then why is he still replacing components? Either the system passes or it doesn't. And if it's tight, then the trouble is either:

  • A sensor
  • The cabling to the sensors.

$5 says it's the second.

Reply to
Philip Nasadowski

Heh Blah Blah- or is is BLAB BLAB?

If you love Saturns so much- why don't you either offer to FIX the guy's friggin car or get off the internet! Quit expeting the guy to pin down a problem that you're such an "expert" at. You keep blabbing and unfortunately someone may show you a real "driveby".

Reply to
misterfact

MotorsForum website is not affiliated with any of the manufacturers or service providers discussed here. All logos and trade names are the property of their respective owners.